People Experience Associate

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As the People Experience Associate at GlossGenius, you will be at the center of our employee culture and operational support, ensuring a seamless and high-touch experience for all employees from their first day forward. You will act as a vital resource working across the core pillars of the People team: People Operations, People Experience, and People Business Partners. Your efforts will directly shape the high-performance culture here at GlossGenius.

You will report to the Senior Manager of People & Talent Operations and play a key role in executing our culture and engagement strategies. This role is based in our NYC headquarters (Union Square) and is required to be onsite Monday through Friday.

What You'll Do

• Execute New Hire Onboarding: Manage the logistical and engagement aspects of the new hire experience, including scheduling and conducting orientation sessions, ensuring all first-day requirements are met, and soliciting feedback for continuous improvement.
• Support People Operations: Serve as an initial point of contact as needed for employee inquiries related to policies, and general HR questions, ensuring timely resolution or escalation to the appropriate People Operations Generalist or People Business Partners.
• Lead Culture Building & Internal Events: Plan, coordinate, and execute team bonding opportunities, milestone celebrations, and other internal events (virtual and in-person) to reinforce company culture and drive engagement.
• Manage Employee Engagement Logistics: Support the administration and rollout of employee engagement surveys, recognition programs, and internal communication efforts related to People & Talent initiatives.
• Manage the Office Environment: Manage day-to-day office needs in NYC including coordinating supplies, managing mail, and ensuring the common areas are functional for a vibrant in-person environment. 
• Handle Ad Hoc Projects: Serve as a reliable utility player for the People & Talent team, taking on miscellaneous projects, data audits, and documentation efforts to enhance team efficiency.
• AI Advocacy & Innovation: Serve as the team's AI advocate, proactively identifying and implementing new ideas and tools to enhance the People & Talent team's efficiency and processes.

What We're Looking For

• 1-3 years of experience in a People & Talent oriented operational role, ideally within a high-growth startup environment.
• Proven ability to manage and execute complex event logistics for both virtual and in-person settings.
• Exceptional customer-focused attitude and interpersonal skills.
• Highly organized and detail-oriented, with the ability to manage multiple priorities simultaneously in a fast-paced environment.
• A self-starter who is proactive, resourceful, and capable of taking ownership of tasks with minimal oversight.
• Ability to speak Spanish (functionally) is a plus. 

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office stipend

The starting base salary for this role in New York is between $80,000 - $110,000 plus target equity and benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.