People and Culture Intern

Company

Kora is a payment infrastructure. We offer plug-and-play payment solutions for businesses to launch a tailored payment experience for their customers. 

Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers across Africa. We are committed to delivering reliable, secure, and easy-to-use digital financial solutions to every single customer with a guarantee that it is improving their lives.

We strongly believe in our ability to find Water in the Desert and pick the Sands in the Ocean.

We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background.

About The Role

As a People & Culture Intern, you will support all aspects of the People & Culture function, including People Operations, Talent Acquisition, Employee Experience, Performance Management, Engagement, and People Programs.

This role is designed to provide broad exposure to how People & Culture works in a fast-growing, high-performance organisation. You will work closely with different members of the People team, supporting day-to-day execution as well as special projects across the employee lifecycle.

This is a hands-on, learning-focused role for someone curious about people, culture, systems, and how organisations scale.

Here are a couple of things you'll be doing:

• People Operations & Administration:
• Support onboarding and offboarding activities, including documentation, checklists, and coordination.
• Assist with maintaining accurate employee records, HR trackers, and internal databases.
• Support audits, documentation updates, and general HR administration.
• Handle sensitive information with confidentiality and professionalism.
• Talent Acquisition & Hiring Support:
• Support hiring activities across teams by coordinating interviews and communicating with candidates.
• Assist with candidate screening tasks and interview logistics.
• Support employer branding initiatives such as job postings, career pages, and hiring communications.
• Help ensure a positive and professional candidate experience from start to finish.
• Employee Experience & Engagement:
• Support the planning and execution of employee engagement initiatives, internal events, and wellness activities.
• Assist with internal communications related to People programs and initiatives.
• Support culture-building activities and initiatives across teams.
• Performance Management & People Programs:
• Assist the People team during performance review cycles (goal-setting, QPRs, documentation, reporting).
• Support preparation of performance-related trackers, reports, and materials.
• Assist with learning, development, and internal capability-building initiatives.
• Research, Insights & Projects:
• Conduct research on HR best practices, labour laws, engagement trends, and people programs.
• Support People Analytics tasks such as data cleaning, simple reporting, and insights gathering.
• Assist with process improvement initiatives, SOP documentation, and new People projects.
• General Team Support:
• Provide administrative and operational support across the People & Culture team as needed.
• Support ad-hoc People initiatives and cross-functional projects.
• Learn and contribute across different People functions rather than being limited to a single area.

Requirements

• A recent graduate with a strong interest in People, HR, Culture, or Organisational Development.
• Curious and eager to learn across multiple People & Culture disciplines.
• Strong organisational skills and attention to detail.
• Good written and verbal communication skills.
• Ability to manage sensitive information with discretion and integrity.
• Comfortable working in a fast-paced, startup environment.
• Proactive, reliable, and willing to take ownership of assigned tasks.
• Positive attitude, collaborative mindset, and openness to feedback.
• Creative thinker interested in improving how people experience work.
• Basic proficiency in Google Workspace; familiarity with HR tools is a plus but not required.
• You bring positive energy, are comfortable with change and can effectively manage your workload.
• Finally, you are an out-of-the-box thinker and think of new ways to disrupt the status quo.

What You'll Gain

• End-to-end exposure to People Operations, Hiring, Performance, Engagement, and Culture.
• Practical experience supporting real People & Culture initiatives in a scaling organisation.
• Mentorship and structured learning from an experienced People team.
• A strong foundation for a career in Human Resources, People Operations, Talent, or Organisational roles.

Reporting Structure: This role reports to the Head of People & Culture.

Equal Opportunity Employer

Kora is an equal-opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are based on qualifications, experience, and business needs. We strongly encourage applications from underrepresented communities and diverse ethnic groups to apply.

Please feel free to inform us if you need any accommodations to facilitate your participation in the recruitment process. Any details you share will be used solely to ensure we can support and accommodate your needs appropriately.

If you require more information on our HR Data Privacy, please visit here.

Benefits

• Health insurance
• Sponsored and tailored training
• Paid parental leave
• Paid time-off
• Flexible work style
• Annual performance bonus
• Low-interest loans
• Group Life Insurance
• Access to up to four therapy sessions monthly
• Day off on your birthday 🎂 🎁 🎉
• Employee interest groups that provide supportive communities within Kora
• Great company culture and the opportunity to work with a highly collaborative team building something great!

Note: We recognise imposter syndrome is real - any candidate who does not perfectly fit every characteristic of this role is still strongly encouraged to apply.