Payroll Clerk - Splendido, A Belmond Hotel Portofino

Splendido and Splendido Mare, both Belmond Hotels within the LVMH Group, represent the quintessential Portofino experience.

Splendido, nestled in the hills overlooking the Gulf of Tigullio, offers an elevated retreat with legendary heritage, highlighted by its renowned restaurant, La Terrazza, and the new Pool Grill Restaurant and Cocktail Bar.

Meanwhile, Splendido Mare, a charming guesthouse in the heart of Portofino, embodies the vibrant piazzetta lifestyle. Its celebrated DaV Mare restaurant, curated in partnership with the 3-Michelin-star Cerea family, delivers refined cuisine with a distinct nautical spirit, capturing the essence of Ligurian living.

We are looking for a Payroll Clerk as a key team member in our Human Resources department, reporting directly to the HR Manager and working closely with the Assistant Manager and payroll team.

This role is specifically tailored to support the unique environments of Splendido and Splendido Mare.

Main duties and responsibilities: 

• HR Administration and Records Management: Maintain accurate employee records and provide general administrative, from entering employee information into the HR management system, managing timecards, to the end of the employment relationship.
• Prepare reports related to HR metrics, such as employee turnover and training completion rates.
• Payroll Support: Assist with payroll processing and administration, ensuring accuracy and timely payment for employees
• Coordinating mandatory medical examinations and health surveillance
• Checking pay slips, in collaboration with Payroll supervisor
• Special Projects: Participate in HR projects as assigned, contributing to initiatives that enhance employee satisfaction and retention.

Requirements

• Education: Bachelor's degree in Human Resources Management, Business Administration, or a related field. A Master's degree in Human Resources or Hospitality Management is a plus. Candidates with experience working with employment agencies will also be considered.
• 2 years of experience in a structured, international organization is preferred. Experience in the hospitality industry, particularly within luxury hotels or resorts, is highly desirable.
• Passion and Drive: A genuine enthusiasm for HR and a strong desire to contribute to a dynamic, fast-paced environment like the luxury hospitality sector. High energy and a proactive, can-do attitude are essential.
• Adaptability: Proven ability to adapt to changing priorities and thrive in a demanding, ever-evolving setting. Experience handling diverse situations within a high-end resort environment is a plus.
• Communication Skills: Good communication skills, both written and verbal, in English. Additional languages are a plus.
• Collaboration: A collaborative spirit and the ability to work effectively as part of a team, interacting positively with other departments.
• Software Proficiency: Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Experience with HRIS systems (es. Zucchetti) is advantageous.

Benefits

• Competitive compensation with annual contract and immediate start date, according to C.C.N.L. Settore Turismo - Level 4, Payroll Clerk.

• Start date: December 2025
• Salary as by CCNL + increase based on seniorirty and skill level, separate payslip for 13°,14° and TFR;  
• Welfare incentive based on quality goals;  
• Accomodation in our staff house including breakfast;  
• Bus ticket as benefit;
• Staff cantine;  
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.  

About Belmond: 

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.  

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.  

Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.