Payroll & Benefits Manager

We're looking for an experienced Payroll & Benefits Manager to own end-to-end payroll processing, benefits administration, and vendor management for our global organization. Based in Mumbai, you'll be the subject matter expert and escalation point for all payroll and benefits matters across India, the US, the UK, and the UAE. This role goes beyond coordination - you'll have full accountability for ensuring accurate, compliant, and timely payroll delivery through our third-party providers, managing our benefits vendor relationships and renewal cycles, and driving operational excellence across people systems and processes. You'll also support audit activities, manage visa tracking for international relocations, US State filings and reporting, and act as the critical interface between People, Finance, Legal, and external partners. In an organization of less than 100 people operating across multiple countries, precision and expertise in payroll, benefits, and vendor management are essential. You'll be the trusted expert who ensures our people are paid accurately, our benefits programs deliver value, and our vendor relationships are optimized for cost and service quality. Key Responsibilities - Global Payroll

Own end-to-end payroll delivery across India, US, UK, and UAE via third-party providers

Review payroll inputs, perform gross-to-net checks, and resolve discrepancies

Ensure compliance with local tax, statutory, and employment regulations

Manage payroll calendars, reconciliations, reporting, and year-end processes

Act as the primary escalation point for payroll queries

Key Responsibilities - Benefits & Reward

Manage relationships with global benefits brokers and providers

Lead annual renewals, cost reviews, and benefit design improvements

Oversee enrolment, changes, invoicing, and reconciliation with Finance

Ensure retirement and insurance programs are administered effectively

Key Responsibilities - Vendor & Compliance Management

Own relationships with payroll, benefits, HRIS, EOR, and other People vendors

Monitor SLAs, negotiate contracts, and identify cost optimisation opportunities

Support internal and external audits and maintain audit-ready documentation

Ensure full compliance with employment, payroll, and benefits regulations

Key Responsibilities - International Mobility & HR Operations

Track visas and work permits and coordinate with immigration partners

Support international relocations and cross-border payroll considerations

Maintain HRIS data integrity and provide payroll and headcount reporting

Partner with Finance on reconciliation, budgeting, and people cost forecasting

Support employment documentation and broader People team administration

Key Requirements

Significant experience managing multi-country payroll and benefits

Strong knowledge of global payroll compliance, tax, and statutory requirements

Proven ability to manage third-party vendors and complex stakeholder groups

High attention to detail with strong analytical and problem-solving skills

Comfortable operating in a fast-paced, scaling, international environment