Payment Partnerships Manager

About SumUp

We believe in the everyday hero — those who have the courage to follow their passion and the determination to realise their dreams.

Small business owners are at the heart of everything we do. That’s why we’re building powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a team-first attitude, our diverse teams across Europe, South America, and the United States work together to ensure small business owners can be successful doing what they love.

Team Description

You’ll join the team behind SumUp’s global relationships with banks, acquirers, and card schemes. This small, high-impact team drives our ability to launch new markets, optimise transaction costs, and maintain compliance and reliability in every payment we process.

As a Payment Partnerships Manager, you’ll support ongoing partner relationships, coordinate operational and compliance requests, and help strengthen SumUp’s global payment network. You’ll collaborate closely with our PayOps, Compliance, Legal, and Finance teams — working at the intersection of strategy, operations, and partner management.

📍 Learn more about our Berlin office

What You’ll Do

• Manage day-to-day requests from external partners such as banks, acquirers, and card schemes
  
  
• Coordinate information requests, onboarding documentation, and annual due diligence questionnaires
• Leverage your understanding of SQL and data analytics tools to build queries, analyse performance metrics, and present actionable insights
  
  
• Support compliance and KYC refresh processes in collaboration with internal teams
  
  
• Maintain regular partner communications and assist in meetings, reporting, and follow-ups
  
  
• Work cross-functionally with PayOps, Finance, and Compliance to ensure accuracy and timely delivery of partnership requirements
  
  

You’ll Be Great for This Role If

• You have 2-4 years of experience in payments, fintech, or banking, and are eager to grow into a broader partnerships role.
  
  
• You bring solid communication and organisational skills, with the ability to handle multiple partner requests at once.
  
  
• You’re familiar with payment ecosystems: schemes, acquirers, issuers, or PSPs.
  
  
• You have an analytical mindset and commercial and financial acumen (e.g. understanding incentives, transaction economics, fee structures).
  
  
• You’re proactive, adaptable, and thrive in dynamic, fast-paced environments.
  
  

Why You Should Join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup.
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🚀 Enrolment onto our Virtual Stock Option Programme: you will own a stake in SumUp’s future success 
💶 A corporate pension scheme where we match up to 20% of your contributions
🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
💪 Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.

We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our core values and culture shape everything we do, fostering inclusion, learning, and belonging.

SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.

👉 Explore more about our culture on our careers site, or follow us on LinkedIn and Instagram.