Payment Operations Specialist

Key Responsibilities

• Working directly with a variety of banks, acquirers, and online payments service providers.
• Being directly involved with the day-to-day management of all processes and procedures related to PSP performance reporting.
• Assisting with the onboarding of multiple new payment service providers in different countries in accordance with the needs of the Group (including form completion, documents collection and KYC requirements).
• Assisting the Sales, Customer Support, and Payments Processing team with daily questions related to transactions and rejection reasons.
• Managing multiple analytical tasks and projects simultaneously.
• Ensuring that all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures.
• Performing a competitors’ research for new PSPs.
• Creating and maintaining an all-inclusive database related to PSP information, KYC and KYB documents.
• Supporting the Head of Payments Operations in ad-hoc projects as required.
• Complying with the Company’s internal processes and procedures.
• Undertaking any other relevant tasks as assigned by management.