Payment Operations Specialist

Nicosia , Cyprus
On-site

AI overview

Direct involvement in managing payment processes and onboarding new service providers while ensuring compliance and operational efficiency.

Key Responsibilities

  • Working directly with a variety of banks, acquirers, and online payments service providers.
  • Being directly involved with the day-to-day management of all processes and procedures related to PSP performance reporting.
  • Assisting with the onboarding of multiple new payment service providers in different countries in accordance with the needs of the Group (including form completion, documents collection and KYC requirements).
  • Assisting the Sales, Customer Support, and Payments Processing team with daily questions related to transactions and rejection reasons.
  • Managing multiple analytical tasks and projects simultaneously.
  • Ensuring that all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures.
  • Performing a competitors’ research for new PSPs.
  • Creating and maintaining an all-inclusive database related to PSP information, KYC and KYB documents.
  • Supporting the Head of Payments Operations in ad-hoc projects as required.
  • Complying with the Company’s internal processes and procedures.
  • Undertaking any other relevant tasks as assigned by management.

Perks & Benefits Extracted with AI

  • Education Stipend: Training opportunities.
  • Health Insurance: Group Medical Scheme.
  • Friendly working environment: Friendly working environment.
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