The Opportunity:

We, at Flywire, are seeking a Payment Operations Specialist, Pay-ins.

• Ensure daily processing deliverables of the Americas are consistently met
• Deliver an exceptional service to all payers and beneficiaries
• Ensure all payment related enquiries are resolved meeting agreed SLAs
• Understand the importance of strong financial controls and implement processes that are efficient and compliant with our internal policies
• Use of data to measure team performance and facilitate the decision making process

Here’s What We’re Looking For:

• Deadline focussed with strong organizational skills and exceptional attention to detail
• Fluent English, written and spoken, other languages are a plus
• Possess a willingness and eagerness to learn
• Ability to work independently in a fast-paced environment
• Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
• Passion for problem solving and helping customers
• Highly effective communication skills
• A positive, can-do attitude motivated to drive ongoing, continuous improvement
• 3+ years experience in payments industry, finance or banking operations 

What We Offer:

• Competitive compensation, including Restricted Stock Units 
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates 
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.