Patient Growth Specialist

AI overview

Support the expansion of a virtual cardiac rehabilitation program by engaging patients through high-volume outbound calls and guiding them through enrollment and technical setup.

Job Title: Patient Growth Specialist

Classification: 1099 Contractor; Full-Time

Hours/Schedule: Monday–Friday, 10:00 AM – 6:00 PM ET

Work Structure: Fully Remote (United States)

Team: Enrollment Operations

Reporting to: Senior Enrollment Operations Manager

Location: United States

Compensation: $30/hour

 

About Us

One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. Our team consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We’re working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients.

 

About the Role

We’re seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment.

 

You’ll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup.

 

Key Responsibilities

  • Make high-volume outbound cold calls to prospective patients
  • Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
  • Confidently explain program benefits, expectations, and next steps
  • Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
  • Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows
  • Accurately document call outcomes, patient status, and next steps in internal systems
  • Meet or exceed daily call volume and enrollment targets
  • Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience

 

Required Qualifications

  • Bachelor’s degree (required)
  • Proven experience in cold calling, outbound sales, or high-volume call environments
  • Strong verbal communication skills with the ability to build trust quickly over the phone
  • Comfort handling objections and motivating patients to take action
  • Ability to perform in a metrics-driven, fast-paced environment
  • Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues
  • Reliable internet connection and a quiet, professional home workspace

 

Preferred Experience

  • Healthcare, digital health, or patient engagement experience
  • Business development, inside sales, or growth roles
  • Experience onboarding or enrolling users into programs or platforms
  • Familiarity with CRMs, power dialers, or patient management systems



*Note: This is a 1099 contractor position

Our Mission Empower everyone to live a long, full and optimal life by redefining the future of heart health. 1 in 3 humans die of heart disease - it's time to change that. We're designing heart health from the ground up so that humans can live fuller lives. We're building technology to accelerate recovery after a cardiac event. And we're optimizing health stacks to realize preventive and aspirational goals. Recora is redefining the future of heart health — we invite you to join us on this mission. About Recora Recora was founded in 2020 by seasoned digital health entrepreneurs. In past roles, we've founded and scaled high-growth startups, run large health systems, advised government programs, built technology you use every day, and provided healthcare for millions of lives. We're backed by leading VCs including SignalFire, Pear, GFC , 2048, Great Oaks, MGV and more. Over the last year, we've built the leading virtual cardiac recovery and management platform for members with cardiac conditions. For every member we serve, we add an average of five years to their lifespan. We're growing – fast. Our member base is doubling every month and we're looking to 3x our team size quickly. This will allow us to scale nationally and accelerate product development across the continuum of heart health. Who We Are We are innovators at heart. This driving force guides us to create, build, partner, and operate at the highest levels. We seek answers to some of the hardest problems in technology and healthcare and enjoy the process of finding unexplored solutions. We're a group of diverse, thoughtful and humble folks. Having worked in organizations of every size and shape, we know that people make or break teams. An open, ego-free and supportive culture is central to making the best team of people at Recora. As a team, we love our work and love working together. We take ownership in Recora and strive to grow personally and professionally in service of our mission. Because we enjoy hard problems and value growth, we can celebrate both challenges and excellence in equal measure.

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Salary
$30 per hour
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