Pathology Support Specialist I (Part-Time)

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have engaged employee resource groups. Come join the Neo team and be part of our outstanding World Class Culture!

NeoGenomics is looking for a Pathology Support Specialist I within the Pathology Support department remotely who wants to continue to learn in order to allow our company to grow.

Shift: Part-Time, Tuesday to Saturday 10:00am – 2:00pm/ negotiable
 

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics: As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary

Responsible for coordinating patient case logistics to ensure operational turnaround times meet departmental standards and that Pathologist and client expectations are consistently achieved.

Core Responsibilities

• Assess caseloads and distribute cases to Pathologists
• Run and distribute query of pending unassigned cases
• Identify and monitor STAT case progress
• Monitor and manage daily assignments of consult cases to consultants
• Follow up on requests from the Pathology Group
• Facilitate add‑on test requests for Pathologists
• File and retrieve slides on request
• Track specimens in transit within the lab and confirm arrival
• Monitor, collect, and transport cases to and from labs/path support/pathologist offices
• Review and perform QC process on global IHC and consultation cases for completeness and accuracy
• Act as liaison between the Pathology Department and other departments (Client Services, Lab Operations, Sales, and Marketing), providing appropriate, prompt and accurate response to any request
• Receive and route internal phone calls to respective parties
• Using provided guidelines, capture relevant clinical information and patient history from provided medical charts and clinical documentation and enter into the laboratory information system (LIS)
• Transcribe outside consult reports
• Facilitate report changes (amendments, addendum, corrected) for Pathology
• Administrative duties, including copying, filing, data entry, faxing, and quality control of spreadsheets
• Compile and distribute office supply orders
• Comply with Company and departmental controls and standards
• Attend department meetings and company in‑service trainings to enhance knowledge of testing and systems
• May act as mentor and assist with the training of new employees on departmental policies and procedures
• Recommend process improvements and may assist with user testing
• Participate in special projects, compile data, etc.

Experience, Education, and Qualifications:

• 1+ years of relevant experience preferred
• High School Diploma or equivalent required. Associate’s of Bachelor’s degree in a science field preferred.
• High degree of proficiency and learning agility as it relates to databases and software applications as well as use of Microsoft Office programs
• Good typing and data entry skills
• High level of accuracy and attention to detail
• Excellent oral and written communication skills, including very good writing and proofreading capabilities
• Demonstrated problem‑solving skills with a mindset towards solutions is required
• Must be able to work in a team as well as be able to work independently and be self‑motivated
• Ability to multitask and prioritize with little supervision, preferred
• Must have knowledge of office administrative procedures, and knowledge of use and operation of standard office equipment
• Familiarity with medical terminology, preferred
• Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
• Good visual acuity, including color perception required for certain departments
• Must be able to lift up to 50 pounds