Parts Sales Representative

Auckland , New Zealand
full-time

AI overview

Build customer trust and drive sales growth by supporting technicians, processing orders, and utilizing market insights to enhance customer experience.

Reporting to the Parts Manager, you will be the go-to expert for both external customers and internal teams. Every day brings variety - supporting service technicians, handling enquiries, processing orders, and actively driving sales growth.

You will take ownership of building customer trust and revenue by offering smart solutions, following up quotes, and strengthening our presence in the market.

Key responsibilities:

  • Respond quickly and professionally to customers with accurate pricing and availability
  • Support workshop staff with parts queries
  • Process invoices, credits, and orders using MIMICO’s Orion system
  • Make outbound calls to grow sales and prospect new customers
  • Conduct market research and pricing reviews
  • Use supplier portals for quotes and ordering
  • Support other product lines when required
  • Maintain high health & safety standards
  • Experience in external parts sales (preferred)
  • Strong quote follow-up habits and the ability to think fast
  • Mechanical or heavy equipment knowledge (advantageous)
  • Crushing, screening, or mining knowledge (bonus, not essential)
  • Confidence working with CRM systems - updating pipelines & logging lost sales
  • A solid understanding of stock control and inward/outward goods
  • Intermediate computer skills: Excel experience is a plus
  • Forklift experience is helpful (training provided if needed)

We are seeking someone well-presented, proactive, and eager to learn. You will be an excellent communicator with a positive attitude who delivers great customer service. You will handle priorities calmly under pressure and stay driven to meet targets and achieve results.

 

What’s in it for you?

At MIMICO, you’ll be part of a supportive, down-to-earth team that genuinely looks after each other, with plenty of opportunities to grow, move across the business, and build a long-term career in a proudly family-owned NZ success story.

We also offer:

  • Competitive salary + Southern Cross Health insurance.
  • Monday to Friday, 7:30am – 5:00pm

If you're driven, customer-focused, and ready for a role where you can grow your sales career while working with a highly respected industry leader, we want to hear from you.

Apply today and join a team where your skills, initiative, and ambition will be valued and rewarded.

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