Inputting data and archiving documents
Handling correspondence (emails, letters, phone calls) with employee loan customers
Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers
Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers
Assisting in the preparation of reports or office documents
Guiding HR partners in filling out employee loan data templates
Following up on documents with relevant internal or external parties (HR partners/customers)
Organizing the data room containing employee loan documents
Assisting with other administrative tasks as needed by the team or supervisor
Minimum of 2 years of work experience
Proficient in English (written and spoken)
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong attention to detail
Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.
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