Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
The Role
The Partnership Director will drive Insider’s growth through supporting formation and management of mutually beneficial commercial relationships with Insider’s Channel Partners (both Solution Partners and Technology Partners) in the EU South region including France, Spain, Italy, Portugal and Central & Eastern Europe.
You will work cross-functionally across marketing, sales, onboarding and customer success teams, to help in the execution of go-to-market (GTM) partnership strategies and programs to drive selection, onboarding and enablement, and driving business through and with channel partners (System Integrators, Digital Agencies, Full Service Consultancies & Managed Service Providers) in your region. You will also drive GTM activities with our high priority Technology Partners (ISVs - Independent Software Vendors) in the region. This role requires a thorough understanding of Insider's product capabilities, sales processes and partner ecosystem to ensure our GTM engine is primed and enabled to collaborate with strategic partners and drive mutual growth.
Responsibilities are categorized into three broad categories. Selection, Onboarding and Transacting with the Solution Partners in addition to planning & execution of GTM activities with Technology Partners.
The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals.
Skills & Requirements:
BS/BA degree required.
8+ years of experience in partner sales and business development.
Previous leadership experience working for a SaaS (Software as a Service) company and managing relationships with System Integrators, Digital Agencies, Full Service Consultancies, Managed Service Providers & ISVs.
fluent in B2B SaaS business models.
High-level business acumen.
High analytical skills and ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making and action.
Deep understanding of Solution Selling.
Output oriented with very strong ability to personally create high quality, customer-facing content including presentations and datasheets.
Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines.
Experience in marketing technology space preferred but not required.
Job Description:
Work with Insider global offices to continually improve their partnership practice, grow their portfolio of partners, create go-to-market plans, drive expansion opportunities, and manage and grow the partnership.
Generate leads & manage your pipeline generated through and with your solution partners.
Develop business plans to ensure agency-wide adoption and expansion of Insider to the partners' clients.
Collaborate with internal teams to grow Channels for Insider: Sales, Marketing, Onboarding and Customer Success Teams.
Negotiate partnership terms and present Insider Partner Program.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
