Partnership Development Manager

SONA, powered by Celero, is a fintech company dedicated to delivering transparent, intuitive, and affordable payment solutions to businesses of all sizes. We offer a comprehensive suite of tools,  including point-of-sale systems, mobile and online payments, e-commerce integrations, loyalty and gift card programs, and merchant financing — all designed to help merchants simplify operations and drive sustainable growth.

We’re seeking a Partnership Development Manager to play a critical role in expanding SONA’s partner ecosystem and driving revenue growth. This is an exciting opportunity for someone who has experience working with credit unions, banks, or financial institutions, brings sales or relationship management experience, and thrives in a role that blends strategy, partnership building, and execution.

The Partnership Development Manager owns the end-to-end partner experience, from onboarding and enablement to ongoing performance optimization. You’ll serve as a trusted advisor to referral partners and an internal advocate who collaborates cross-functionally to ensure partner success. This role will focus on retaining, expanding, and acquiring referral partners that generate qualified leads for SONA while strengthening long-term, mutually beneficial relationships.

If you enjoy building relationships, driving measurable results, and helping shape the future of a growing fintech organization, this role offers the opportunity to make a meaningful impact while growing alongside the business.

Responsibilities

• Own and grow referral partner relationships to increase qualified lead flow and revenue for SONA
• Serve as the primary point of contact for assigned partners, building trusted, long-term relationships
• Onboard, train, and enable new referral partners to ensure fast, effective ramp-up and ongoing success
• Proactively manage partner retention by removing friction from sales cycles and anticipating issues before they escalate
• Provide regular performance reporting and insights to referral partners and internal leadership
• Maintain accurate, high-quality CRM data, reporting integrity, and partner access controls
• Act as an internal advocate and liaison for referral partners, aligning cross-functional teams to partner needs
• Research, source, and develop new referral partnerships that align with SONA’s ideal lead profile
• Deliver virtual and in-person presentations, trainings, and information sessions for partners and prospects
• Balance multiple partner priorities and initiatives while driving scalable, sustainable growth

Experience & Requirements

• Previous professional experience in a similar role
• Strong relationship management and customer service skills
• Excellent written and verbal communication abilities
• Comfort presenting to both small and large audiences
• Ability to manage multiple partners, priorities, and deadlines
• High attention to detail with a strong bias toward execution
• Experience working cross-functionally to deliver partner and customer outcomes
• Proficiency in CRM systems, Microsoft Office (Excel, Word), and Google Suite

Reports to: Director of Partnerships

Compensation: base salary starting at $60,000 CAD + variable, performance-based earnings

Location: Halifax, NS

Hours: Onsite, M-F, 9am-5pm

Celero Commerce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Please Note: Celero Commerce participates in E-Verify and performs background checks on all new hires. We will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee’s form I-9 to confirm work authorization.