At Side, we believe everyone should own their path.
Side partners with top-producing real estate professionals to help them own and operate their own boutique real estate companies, without the legal, regulatory, or operational complexity of running a traditional brokerage. As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that increases efficiency, strengthens client relationships, and enables entrepreneurs to focus on what they do best — selling real estate and growing their businesses.
Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate. At Side, you’ll work alongside experienced industry leaders and world-class engineers to help shape the future of real estate and empower exceptional professionals to thrive as business owners.
As a Partner Success Manager, Growth, you will act as both the account owner and strategic relationship lead for our Real Estate partners—playing a key role in expanding our footprint across the region. In this dual role, you will be responsible not only for managing and nurturing relationships with existing high-impact partners, but also for identifying, engaging, and closing new partner opportunities to drive growth.You’ll operate as an advisor, showcasing how our platform can help top-performing real estate professionals grow their businesses. Collaborating cross-functionally, you’ll ensure the right resources are brought in at the right time to support both existing and prospective partners. Your ability to articulate value, customize solutions, and influence decision-makers will be critical in bringing new partners onboard.This is a highly strategic and dynamic role. While existing playbooks and processes can often be leveraged, you’ll also frequently break new ground—exploring untapped opportunities, testing scalable solutions, and helping shape best practices that fuel long-term partner success and regional expansion.
Responsibilities
With a portfolio of partners, build and maintain high-impact partner relationships by developing strategic account plans that align with partners’ growth goals and Side’s business objectives.
Develop annual business plans and detailed strategic roadmaps tailored to each partner, focusing on measurable goals that accelerate business performance and success. Achieve 100% Net Dollar Retention annually.
Drive regional expansion by actively sourcing and converting new partnership opportunities through existing partner referrals and tight alignment with the Sales team.
Confidently communicate the value of Side’s brokerage platform to drive engagement with prospects and deepen adoption, efficiency, and retention among partners.
Spend 50% of your time leading regular virtual and in-person meetings with partners to consult on key business metrics, track performance, and ensure progress across initiatives and deliverables.
Document weekly in internal CRM system(s). Regularly host and attend industry and customer events to cultivate strong partner relationships, reinforce community engagement, and champion the unique value of the Side network.
Qualifications
Experience: 4+ years of experience in business management, consulting, strategic account management, sales, and/or business ownership. Residential Real Estate experience is required.
Industry knowledge: Deep understanding of residential real estate, local industry associations, and market trends relevant to a company's operations.
Leadership abilities: Ability to lead, guide, and motivate top-performing agents to achieve desired results.
Financial acumen: Understands financial principles applied to real estate, teamerage P&Ls, budgeting, and financial analysis.
Problem-solving skills: Operates autonomously in a fast-paced environment with the capacity to identify challenges, propose solutions, and make informed decisions to guide our customers’ success.
Communication: Strong professional communication and persuasion skills.
Organizational: Effectively structures their work, prioritizes tasks, and keeps track of important details.
Adaptability: Capacity to handle change and adapt strategies based on market conditions and business needs.
Community: Cares deeply about people and helping others to achieve their goals.
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
