Partner Success Manager (ESP)

We’re looking for a Partner Success Manager who thrives on building meaningful relationships and turning them into long-term business impact. In this role, you’ll work closely with international partners across Tier-1 markets, helping them unlock the full potential of our high-load social networking and streaming products used by millions of users worldwide. It’s about becoming a trusted advisor, driving partner growth, and influencing product and business decisions through direct feedback and insights from the market In this role, you will

Build strong, consultative relationships with partners through regular and open communication

Deliver trainings and presentations on products, new features, and motivational programs

Onboard and train new partners to ensure a smooth and effective start of cooperation

Support existing partners with timely responses, helping them fully leverage platform functionalities and resolve payment, fines, and legal-related issues

Collaborate cross-functionally with finance, legal, and support teams to address partner needs and ensure high-quality service delivery

Drive partner success in business development by identifying growth opportunities and removing blockers

Prepare actionable recommendations to improve project performance based on partner feedback

It’s all about you

You have English at B2+ level or higher and can confidently communicate in a professional environment

You have Spanish at B2+ level or higher and are comfortable working with international partners

You have at least 1 year of experience in sales, account management, customer success, or similar roles

You have a strong analytical mindset and pay close attention to details

You have experience managing relationships with multiple partners and stakeholders simultaneously

Would be a plus:

You are familiar with analytics platforms like Tableau or Amplitude

You have experience working with streaming platforms or similar digital products

What we offer

20 paid vacation days, 15 sick days, and 6 additional days off for family events

Up to 10 additional days off for public holidays

100% medical insurance coverage

Sports and equipment reimbursement

Team building events, corporate gifts, and stylish merch

Financial and legal support

Maternity recovery support allowance

Position retention and support for those who join the Armed Forces of Ukraine

Participation in social initiatives supporting Ukraine

Comfortable working environment:

Work from our Kyiv hub or remotely with a flexible schedule

Modern equipment or depreciation of your own tools

Investment in your future:

Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche

70% of our heads and leads have grown into their roles here – so can you!

Performance-oriented reviews and Individual Development Plans (IDPs)

Reimbursement for professional courses and English classes

Corporate library, book club, and knowledge-sharing events

Hiring process

Intro call

Technical interview

Test Task

Final interview

Reference check

Offer