Partner Success Manager

AI overview

Engage and expand partnerships by developing tailored strategies, delivering training, and collaborating on business plans to drive success within the partner ecosystem.

About AvePoint:

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

Key Responsibilities

Partner Engagement & Expansion

Build strong relationships with strategic and existing Backup-only partners.
Develop tailored strategies to introduce and position AvePoint Elements.
Identify cross-sell and upsell opportunities across the partner ecosystem.

Enablement & Education

Deliver onboarding, training, and certification programs.
Equip partners with sales playbooks, brochures, and technical resources.
Host workshops, webinars, and 1:1 sessions to deepen product understanding.

Business Planning & Execution

Co-develop joint business plans with partners.
Track KPIs such as partner activation, pipeline growth, and revenue contribution.
Collaborate with sales, marketing, and product teams to align go-to-market efforts.

Advocacy & Feedback Loop

Serve as the voice of the partner internally.
Gather feedback to improve partner experience and product-market fit.
Influence roadmap and messaging based on partner insights.

Qualifications

Proven experience in partner success, channel enablement, or technical account management.
Strong understanding of SaaS, cloud platforms, and Microsoft 365 ecosystem.
Excellent communication, presentation, and relationship-building skills.
Ability to translate technical value into business outcomes.
Fluent in English; additional EMEA languages are a plus.

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