Own partner relationships and showcase Cresta’s platform to drive scalable growth through effective partner programs and technical enablement.
About the role:
As a Partner Solutions Manager you will own the relationship with Cresta’s Partners and work with the internal Partner Team to help showcase and enable the power of Cresta to both partners and potential mutual customers. This role is critical to the long-term growth of Cresta, where we view partnerships as a primary way to scale growth and customer base.
In this role, you will sit at the intersection of partnerships, product, and go-to-market teams, ensuring that partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers. Success in this role means acting a trusted advisor for our partners and guiding them toward investing in and building a Cresta partner program.
The ideal candidate for this role thrives in customer-facing roles, thinks strategically about how to solve complex industry challenges using the Cresta platform, and takes ownership of internal and external obstacles.
Responsibilities:
Lead Technical Validation
Qualifications We Value:
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
Compensation:
Base: $160,000 – $185,000 + Variable
Compensation for this position includes a base salary, variable (OTE), equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in USA, and offer competitive local pay and benefits. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
Health Insurance
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Remote work setup budget
Remote work setup budget to help you create a productive home office
Paid Parental Leave
Paid parental leave for all new parents welcoming a new child
Paid Time Off
Flexible PTO to take the time you need, when you need it
Wellness Stipend
Monthly wellness and communication stipend to keep you connected and balanced
Cresta builds a platform that transforms contact centers by merging AI and human intelligence. Targeting customer service teams, it enables them to turn conversations into valuable insights, automate processes, and implement best practices, ultimately enhancing performance and efficiency.
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