Support the scaling of Front through partner enablement, delivering training and technical solutions that integrate Front's platform with third-party systems.
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
Front is looking for a Partner Solutions Engineer to join a world-class Solutions & Services organization.
As a Partner Solutions Engineer, you’ll develop deep technical product expertise and play a critical role in enabling and scaling Front through our partner ecosystem. You will define, design, and implement creative product solutions that expand the reach of Front’s platform across partners and their customers, connecting Front with 3rd party applications and systems.
You will act as a trusted technical advisor to partners, working closely with Channel Account Managers. This role involves collaborating cross-functionally with internal stakeholders and external partners to drive successful joint outcomes.
What will you be doing?
Partner enablement & ecosystem development
Build strong relationships with partner pre-sales, delivery, and technical teams
Enable partners to confidently position, demo, and implement Front
Deliver partner trainings, workshops, and technical certifications
Act as the primary technical point of contact for channel partners
Joint selling & deal support
Partner with Channel Account Managers and Account Executives on partner-led and co-sell opportunities
Support partners in engaging prospects and customers to maximize value and close new business
Join partner-led calls to provide technical validation and solution design
Solution design & demos
Work with partners and customers to understand and validate technical requirements
Customize and deliver partner-enabled product demonstrations tailored to specific use cases
Guide partners in building compelling technical narratives and ROI articulation
Integrations & technical expertise
Develop deep expertise in Front’s APIs and integration ecosystem
Help partners design scalable solutions integrating Front with third-party systems
Provide architectural guidance and best practices
What skills and experience do you need?
4–7 years of experience in solutions engineering, architecture, or partner/customer-facing roles in SaaS
Experience working with channel partners, resellers, or system integrators
Proven success supporting co-sell or partner-led sales motions
Strong understanding of software design principles and integrations
Experience with APIs and building solutions across multiple systems
Ability to communicate complex technical concepts to both technical and non-technical audiences
Experience with AI-powered features and ability to explain their value and limitations
Strong collaboration skills across internal teams and external stakeholders
Willingness and flexibility to travel for conferences and partner events as needed
What we offer
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Flexibility to work from home Monday and Friday, unless posted as a fully remote role
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
Flexible Work Hours
Flexibility to work from home Monday and Friday, unless posted as a fully remote role
Health Insurance
Private health insurance, including plan options at no cost to employees
Winter Break
Winter Break - Our offices are closed from Christmas to New Year's Day!
Paid Parental Leave
Wellness Stipend
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Front builds an AI-powered customer service platform designed for collaboration, enabling teams to automate processes and enhance customer experiences. It's tailored for innovative companies looking to streamline their support operations and effectively engage with customers throughout their journey.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Partner Solutions Engineer Q&A's