Partner Relationship Manager (Remote, US)

TLDR

Manage the growing B2B channel by working closely with Veterinary Practices to enhance their home delivery pharmacy solutions and improve the pet health experience.

At Koala Health, we have our eyes set on an ambitious goal: to make managing your pet’s health simple and delightful. We’ve already launched our pharmacy service that allows people to shop for their pets’ medications and supplements online and get them delivered to their doorstep in presorted medication pouches. Now we’re focused on continuing to improve that experience while building a suite of new products and services that will make the pet health experience even better.  We are looking for a Partner Relationship Manager to manage our growing B2B channel. In this role you will work closely with Veterinary Practices on enabling and improving their home delivery pharmacy solution. You will work cross-functionally with our Product, Customer Service, and leadership teams to deliver the best pet health experience for all! What you'll do:
  • Manage the sales cycle with veterinary practices from lead generation and cold-call outreach, to demo and clinic close and through clinic onboarding
  • Proactively identify solutions to pain points and needs our potential customers have regarding the value of Koala’s unique service
  • Remain current on industry trends and evolving needs of the animal health community
  • Provide a best-in-class experience for our prospects, including proactive communications and consistent follow up and follow through.
  • Understand that each interaction is about more than solving a single problem, but an opportunity to create a delightful experience
  • What you'll need:
  • High school diploma or equivalent, Bachelors Degree preferred
  • 3+ years of sales experience or B2B sales experience, preferably in the Animal Health Industry
  • Experience working in Veterinary/Pet care
  • Excellent communication skills (spoken and written)
  • Animal lover - Not required, but definitely a plus
  • Why you'll love Koala Heath:
  • We know that not everyone will have all these skills on day one.
  • We value a learning mindset and individuals who are invested in our mission.
  • We are a remote-first company offering our employees the flexibility of working from home.
  • We offer a competitive salary and a chance to own a part of the company in the form of equity.
  • We cover medical, dental, and vision insurance with partial coverage for your partner and dependents.
  • Other benefits include unlimited PTO and a 401(k) retirement account.
  • Koala Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Benefits

    Health Insurance

    We cover medical, dental, and vision insurance with partial coverage for your partner and dependents.

    401(k) retirement account

    Other benefits include unlimited PTO and a 401(k) retirement account.

    Paid Time Off

    Other benefits include unlimited PTO.

    Koala Health offers a comprehensive online platform for pet care products, focusing on the health and wellness needs of dogs and cats. Our service is designed for pet owners seeking convenience and reliable options for everything from medications to nutritional foods. What sets us apart is our commitment to making pet healthcare accessible and straightforward, with an easy-to-use refill system and a extensive range of quality products.

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