Partner, People Operations (North America )-(Fixed Term Contract)

Who We Are: 

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge

We are looking for an experienced and solution-oriented People Operations Partner to join our People Operations team. This role plays a key role in delivering high-quality HR operations, owning employee lifecycle activities, and partnering closely with stakeholders to continuously improve processes. The ideal candidate should be detail-driven, confident in navigating ambiguity, and passionate about creating excellent employee experiences.

What You’ll Take On

• Own and manage end-to-end hire-to-retire employee lifecycle activities, including onboarding, offboarding, promotions, transfers, and other job changes.
• Support and guide People Operations Coordinators in resolving complex HR cases, while owning and managing Tier 2 HR tickets in ServiceNow (SNOW) to ensure timely resolution and clear communication.
• Lead New Hire Orientations with coordination and support from Coordinators.
• Partner with HRBP’s, Managers, and Employees to manage and administer Leaves of Absence in line with policy and local requirements.
• Provide guidance and resolution for employee benefits queries escalated by Coordinators, including vendor coordination where required.
• Work closely with Payroll to ensure all HR-related changes and inputs are accurate and completed in line with payroll cut-off timelines.
• Support and maintain high standards of data accuracy, confidentiality, and compliance across employee records and HR systems.
• Prepare and deliver ad hoc HR reports (headcount, attrition, leave, compliance, etc.) for stakeholders.
• Partner with HRIS and other stakeholders to troubleshoot, enhance, and improve Workday processes and participate in system-related projects.
• Support the maintenance and continuous improvement of the employee portal and self-service resources.
• Proactively identify operational gaps, risks, and inefficiencies, and autonomously recommend and implement process improvements to enhance employee experience and efficiency.
• Provide operational guidance, knowledge-sharing, and informal coaching to Coordinators.
• Collaborate with HR teams in the UK, US, Canada and Asia to align global HR initiatives, benefits, and policies.
• Maintain records and prepare files for statutory compliance and audits.
• Lead and contribute to ad hoc projects and operational initiatives as required.

What You Bring

• 4-6 years of experience in HR Operations or a similar role for a Global organisation.
• Experience of supporting multiple regions.
• Strong experience working with employee database platforms (e.g., Workday).
• Proven experience managing Tier 2 HR cases using ServiceNow (SNOW) or a similar case management tool.
• Proficiency in Microsoft Office tools, with the ability to analyze and interpret HR data.
• Strong attention to detail and commitment to data accuracy and compliance.
• Excellent verbal and written communication skills.
• Attention to detail in all tasks.
• Ability to build trusted relationships, influence stakeholders, and partner effectively across teams.
• Should be comfortable working in shifts, if required.
• Comfortable working in a fast-paced, growing organization and navigating change and ambiguity.
• An agile approach to work.
• Curiosity and commitment to continuous learning.
• Ability to bring innovation, creativity, and efficiency to work.

What We Offer You: 

• Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Enjoy Life. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, our Office gaming spaces, game release events, monthly socials, and team challenges.
• Benefits. Benefits include, but are not limited to; Discretionary bonus, Provident fund contributions, 1+5 medical insurance + top up options and access to Practo online Doctor consultation App, Employee assistance program, 3X CTC Life Assurance, 3X CTC Personal accident insurance, childcare services, 20 days holiday + statutory holidays,
• Perks. Gym reimbursement up to INR1150 per month, wellbeing program with the chance to earn up to $93 per annum, charitable giving program, access to learning platforms, employee discount program’s plus free games and events!

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact [email protected].*

As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact [email protected]. 

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