Develop and maintain productive relationships with service partners while ensuring compliance and performance standards in a dynamic and innovative work environment.
Partner Operations Manager - Remote, US
DISHER is currently partnering with a leading organization to find a Partner Operations Manager who will develop and maintain strong, productive relationships with service partners across the US and Canada. This leadership-driven role focuses on ensuring partners meet performance expectations through proactive engagement, regular audits, and compliance with industry standards. Core responsibilities include contract negotiation, performance monitoring, quality assurance, cost management, and supply chain optimization.
What it's like to work here:
This organization fosters a dynamic and innovative work environment that champions collaboration and growth. As a leader in supply chain solutions, they prioritize creativity and flexibility, empowering their team members to think outside the box and drive impactful results. Here, your ideas can shape the future of global supply chain management, and be part of a team that’s passionate about delivering exceptional service to their clients worldwide.
What you will get to do:
Build and maintain strong, productive relationships with service partners across the US and Canada
Negotiate contracts and agreements with new and existing partners
Monitor partner performance and ensure compliance with company standards
Conduct regular audits and quality assurance checks
Collaborate with internal teams to optimize supply chain operations
Analyze data to identify trends, issues, and opportunities for improvement
Manage costs and drive efficiency in partner relationships
Resolve partner-related issues quickly and professionally
Support the onboarding and training of new partners
Travel occasionally (up to 10%) for partner visits and audits
Provide on-call support during weekends and evenings as needed
What will make you successful:
2 years experience as an Operations Manager, Site Manager, Vendor Manager, or Partner Manager preferred
Deep understanding of distribution centers and warehouses
Taking a proactive approach to identifying and solving problems before they escalate
Building and nurturing strong, trust-based relationships with partners and internal teams
Demonstrating excellent communication and negotiation skills
Using analytical thinking to interpret data and drive informed decisions
Maintaining a high level of attention to detail and accuracy in all tasks
Adapting quickly to changing priorities and fast-paced environments
Showing initiative and ownership in managing projects and responsibilities
Collaborating effectively across departments to achieve shared goals
Staying organized and managing multiple tasks efficiently
Embracing feedback and continuously seeking opportunities for personal and professional growth
Must have the current and continuing right to work in the United States of America without restrictions or expirations
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