Partner Management Lead 

About SumUp

We believe in the everyday hero — those who have the courage to follow their passion and the determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a team-first attitude, our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.

Team Description

You’ll join our Partnerships Channel as the leader of the Partner Growth team — the team at the centre of SumUp’s integration and partner strategy.

The Partner Growth team is responsible for managing and growing SumUp’s partnership portfolio (ISVs, Reseller and Referrals). The team plays a crucial role in growing SumUp’s integration ecosystem and driving revenue and merchant acquisition through third-party POS integrations and other integrations to our POS (like Accounting, Booking, Ordering etc). 

This team has two core missions: Onboard and grow new integration partners and Accelerate merchant acquisition and revenue growth — by developing strong, collaborative relationships with existing partners and helping them unlock new business opportunities through SumUp’s products.

As Partner Management Lead, you’ll elevate this function — defining the structure, frameworks, and rhythm that enable scalable collaboration and measurable success. You’ll guide a talented team of 7 Partner Growth Managers, empowering them to think commercially, act strategically, and execute with precision.

You’ll also work closely with Product, Engineering, Revenue, and Partner Acquisition teams to ensure our integrations deliver impact — enabling merchants across Europe to thrive through better-connected, smarter business tools.

You’ll be based in our London office, working in an office-first setup with high-impact stakeholders across the company.

What You’ll Do

• Lead and develop the Partner Growth team (7 FTEs), setting a clear vision, KPIs, and scalable ways of working.
• Build and implement a standardised onboarding framework for new ISVs, ensuring smooth handovers from Partner Acquisition to Product and Growth teams.
• Introduce performance management systems to forecast, measure, and improve partner-driven revenue.
• Create and roll out a commercial playbook to prioritise partners, segment portfolios, and scale activation and growth motions.
• Partner cross-functionally with Product, RevOps, and Engineering to accelerate integrations and unblock partner initiatives.
• Strengthen SumUp’s market positioning by developing sales materials and narratives that position us as the preferred payment partner for ISVs.
• Balance strategic vision with hands-on problem solving, ensuring clarity, accountability, and performance across the team.

You’ll Be Great for This Role If You

• Have 8+ years of commercial experience (ideally in fintech or SaaS) and at least 3 years of people leadership experience.
• Have built or scaled partner management structures, KPIs, and playbooks.
• Are data-driven and comfortable with Salesforce, dashboards, and performance analytics.
• Have strong stakeholder management and cross-functional collaboration skills — you influence effectively across business and tech teams.
• Combine strategic thinking with hands-on execution; you’re proactive, resilient, and solution-oriented.
• Thrive in fast-changing environments and bring a growth mindset — leading by example and driving accountability in your team.

Why You Should Join SumUp (London)

🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup.
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
🚀 Enrolment onto our VSOP program: you will own a stake in SumUp’s future success.
🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves.
🏥 Health matters: Vitality health cover, including optical and dental.
🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta.
💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%).
🛡 Peace of mind: life insurance from MetLife for 2× your salary.
🌴 Break4me: 1-month sabbatical after 3 years of service.
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.

We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our core values and culture shape everything we do, fostering inclusion, learning, and belonging.

SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.

👉 Explore more about our culture on our careers site, or follow us on LinkedIn and Instagram.