At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Partner Executive is responsible for implementing NiCE’s cohesive business development strategy to drive profitable growth through our partner ecosystem. The right candidate will drive sales opportunities, marketing campaigns and partner enablement to ignite growth within existing NiCE partnerships and potentially new ones.

The Partner Executive will work closely with cross-functional leadership teams to execute on corporate strategy for new growth in Public Sector (Federal, State & Local Government and Education (SLED)) primarily with some Commercial business as well. Your goal will be to drive expansion with partners by leveraging your expertise in and knowledge of channel partner management, cloud service provider platforms, hyperscalers, cloud and digital transformation, CRM platforms with NiCE’s digital channels and Contact Center as a Service offerings.

How will you make an impact?  

Establish and manage relationships inside NiCE partner ecosystem within Federal SLED and Commercial to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion
Develop joint business opportunities and execute development programs ecosystem growth
Exceed quarterly and annual targets for revenue growth, pipeline creation and product/service utilization
Drive adoption and expansion of NiCE products and services by leveraging strategic technology partnerships, including hyperscalers, Resellers and/or GSI/RSI’s
Serve as the partner development lead for assigned strategic partners serving as conduit to resources from sales, marketing, R&D, engineering, and leadership to achieve differentiated ecosystem growth
Document and present joint business plans for partner’s business goals and objectives that align partner company solutions that support their success
Lead training and enablement for partners on NiCE company products, services, and Go-To Market
Monitor and analyze partner performance to identify, document, and track opportunities for continuous improvement
Leverage established support and management processes to escalate and resolve partner issues in a timely manner
Drive partner strategy by thoroughly understanding industry trends, innovation, and market commercials relevant to partner ecosystem
Attend and participate in industry and partner events relevant to assigned partners
Perform other duties as assigned including hitting assigned quota.

Have you got what it takes?

5+ years of technology sales experience
3+ years in partner channel with a proven track record of successfully managing partnerships
2+ years previous experience in contact center software, CRM or related industry
Experience working with national/global partners
Proven track record of achieving targets and goals
Enterprise business and financial modeling experience
Exceptional project management skills
Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment
Exceptional written and verbal communication skills
Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner
Experience in Public Sector is a must.
Strong presentation skills – must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience
Analytical and quantitative abilities required – must be able to interpret and explain financial and business statistical information
Broad knowledge of Sales and Marketing
Business development skillsets for pursuing new business opportunities to generate revenue for the company
Ability to multi-task in a challenging environment while maintaining a high level of responsiveness

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID: 10293
Reporting into: RVP, Partner Sales
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Partner Executive

TLDR