Partner Engagement Manager

Charleston , United States
Hybrid

AI overview

Manage relationships with digital marketing agencies to drive mutual growth and expand the partner ecosystem for Omnisend.
Working at Omnisend is... kind of boring. Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together. We are seeking an outcomes oriented and experienced Partner Engagement Manager to join our Agency Partnerships team at Omnisend. In this role, you will be responsible for building and nurturing relationships with digital marketing agencies, helping them understand the value of Omnisend, and driving mutual growth. You will play a critical role in expanding our partner ecosystem and ensuring that our agency partners are equipped to succeed with Omnisend. What you’ll do @ Omnisend:
  • Partner Recruitment & Onboarding: Identify, recruit, and onboard new digital marketing agencies into the Omnisend Partner Program;
  • Relationship Management: Build and maintain strong, long-term relationships with agency partners, acting as their main point of contact and advocate within Omnisend;
  • Training & Enablement: Provide agencies with the necessary training and resources to effectively sell and implement Omnisend solutions for their clients;
  • Co-Marketing Initiatives: Collaborate with the marketing team to develop and execute co-marketing activities, including webinars, case studies, and joint events;
  • Performance Monitoring: Track and analyze partner performance metrics, providing insights and recommendations to improve partner engagement and success;
  • Sales Support: Work closely with the sales team and GTM teams to ensure that agency partners are effectively driving revenue and meeting their targets;
  • Feedback & Improvement: Gather feedback from partners to help improve our product offerings, support processes, and partner program;
  • Travel: Occasional travel to meet with partners and teams in person will be required to be successful.
  • We expect that you’ll bring:
  • Experience: 3+ years of experience in partner management, business development, or a similar role within the SaaS or digital marketing industry;
  • Industry Knowledge: Strong understanding of the digital marketing landscape, particularly eCommerce, email marketing, and marketing automation;
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present complex concepts clearly and persuasively;
  • Relationship-Building: Proven ability to build and maintain strong relationships with partners and internal teams;
  • Analytical Skills: Strong analytical skills, with the ability to interpret data and make data-driven decisions;
  • Team Player: Ability to work collaboratively in a cross-functional and international team environment;
  • Adaptability: Comfortable working in a fast-paced, high-growth, global environment with changing priorities;
  • Education: 🤷
  • Non-Negotiable Qualities: Growth mindset, ability to learn quick, a mindset to contribute as an important part of a team and a focus on outcomes not outputs. 
  • Bonus: Previous experience in and/or knowledge of Email and SMS Marketing automation.
  • What we offer in return:
  • Competitive salary and bonus structure
  • Experience working with a motivated and high-achieving team at a growing tech company
  • Working with experienced team members and amazing customers across the world
  • Working methods and best practices inspired by the best tech companies in the technology industry
  • Training and onboarding to help you get setup for success at Omnisend
  • Experienced colleagues to learn from and top-notch equipment to get your work done effectively. Most of our team runs on Macbooks, but if you prefer a PC we won’t judge
  • An open office in beautiful Charleston, SC. Our team works both from the office and from home. Whatever setup allows you to do your best work
  • An unlimited learning budget complying with the best interest of Omnisend
  • 25 days of PTO annually, flexible working hours, and remote work possibilities
  • Great company paid health insurance included (100% of the employee premium as well as 100% of out of pockets maximums up to $4000/year per person or $8000/year covered for your family) Yes - you read that correct - 100% of your health insurance and out of pocket costs are covered by the company
  • Fully-covered Supplemental Benefits: Short-Term and Long-term Disability Income, Life Insurance
  • Unlimited access to personal therapy sessions
  • Personal workstation budget
  • 401(k) retirement plan: Omnisend will contribute 5% of your salary to your 401k account regardless if you contribute or not
  • Personalized work anniversary gifts, such as house cleaning, spa treatments, international flights etc.
  • International workations and team-led team-building events both in the US and around the world
  • Our Team’s Core Tenants:
  • We Default to Action: We take initiative and execute quickly to move projects forward;
  • We Make Little Bets That Lead to Big Breakthroughs: We experiment and iterate to discover innovative solutions to our challenges and goals.
  • We Are a Team, Not a Family: We are here to win as a team. While you are here, we are a team striving to win and improve together. 
  • We Have Accountability to Own Our Own Roles: Each team member takes full responsibility for their performance and contributions.
  • We Are Outcomes Oriented: Our focus is on delivering measurable results that impact the team and business.
  • We Have Team Alignment and Trust: We are a team and we foster an environment of collaboration, open communication, and mutual respect. When we win, we win together. 
  • Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless — no learning curve required.

    Award-winning 24/7/365 customer support? Check. A platform trusted by growing brands and seasoned pros alike? Absolutely. The idea that “great marketing needs to be expensive”? Our 150,000+ customers prove that wrong every day.

    Perks & Benefits Extracted with AI

    • Equity Compensation: 401(k) retirement plan: Omnisend will contribute 5% of your salary to your 401k account regardless if you contribute or not
    • Health Insurance: Great company paid health insurance included (100% of the employee premium as well as 100% of out of pockets maximums up to $4000/year per person or $8000/year covered for your family)
    • Learning Budget: An unlimited learning budget complying with the best interest of Omnisend
    • Other Benefit: International workations and team-led team-building events both in the US and around the world
    • Paid Time Off: 25 days of PTO annually, flexible working hours, and remote work possibilities

    Omnisend is an ecommerce tailored email & SMS marketing automation platform designed to help nimble teams increase revenue effortlessly. With one-click ecommerce integrations, pre-built workflows, and intuitive editing, over 80,000 ecommerce brands tru...

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