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Netomi
Netomi

Partner Enablement Manager

San Mateo, California, U.S.
Full-Time
Remote

TLDR

Build and scale partner enablement programs to ensure partners are trained, activated, and aligned while driving meaningful revenue and customer impact.

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! Responsibilities:

Partner Enablement & Certification

  • Design and orchestrate end-to-end training and certification programs for partners

  • Deliver engaging enablement sessions, workshops, and onboarding programs

  • Build scalable curricula that drive partner proficiency in Netomi’s CX and AI platform

  • Continuously refine programs based on feedback and performance gaps

    • Partner Activation & Engagement

  • Drive awareness and adoption within top-tier partners

  • Ensure Netomi is top-of-mind and embedded (“sticky”) within partner teams

  • Facilitate pilot programs and support early-stage deployments with partners

  • Act as a key connector between partners and internal teams

    • Economic Value & Incentives

  • Clearly communicate the economic value and ROI of Netomi solutions to partners

  • Help structure and promote certifications, incentives, and growth pathways

  • Support partner-led opportunities across strategic accounts 

    • Program Operations & Execution

  • Own program operations including scheduling, tracking, reporting, and certification progress

  • Navigate complex organizations and internal stakeholders to drive execution

  • Identify enablement gaps and proactively implement solutions

  • Work through ambiguity and remove friction to keep programs moving forward

    • Requirements:

  • 3–5+ years of experience in enablement, training, partner programs, or consulting

  • Proven experience leading or supporting training, certification, or onboarding programs

  • Experience working with or alongside consulting firms or system integrators preferred

  • Strong program management and stakeholder management skills

  • Ability to balance strategy and hands-on execution

    • Who You Are:

  • High-energy and resilient — you hear “no” and keep going

  • Passionate about customer experience (CX) and AI-driven transformation

  • A strong facilitator and communicator who can lead engaging trainings and workshops

  • Comfortable operating in complex environments and navigating organizational dynamics

  • Excited to build relationships with top consulting firms and global enterprises 

  • Proactive, resourceful, and thrives in a fast-paced, scaling environment

    • Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

    Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
    Netomi
    Netomi

    Netomi builds an agentic AI platform designed for enterprise customer experience, helping large global brands like Delta Airlines and MetLife automate customer interactions at scale. Our no-code solution is all about speed and efficiency, allowing businesses to implement AI-driven customer support quickly and manage it seamlessly across their entire customer journey.

    Founded
    Founded 2015
    Employees
    51-200 employees
    Industry
    Internet Software & Services
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    Partner Enablement Manager
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