Paralegal (Family Law)

About LEAP

LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop, and support is used by more than 71,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Family Law team 
LEAP Family Law is a specialised division of LEAP focused on the needs and support of family law firms. The team includes experienced family lawyers, product and content developers, marketing, client facing specialists, and technical support staff - all focused on developing and delivering new products and practical time saving features specifically for family law. 

You'll provide hands-on support to give our clients confidence in the power of our AI products. This is a valuable opportunity to have powerful impact in a meaningful space, guiding clients to be more productive and effective by harnessing new technology. 

What you'll do

We're looking for an experienced Paralegal to join our team as brand new AI Product Specialist to help drive the successful adoption of LEAP’s AI products across Australian family law firms. Partnering closely with our product, AI, and client-facing teams, you’ll support clients to understand, adopt, and embed AI into real legal workflows, ensuring they get genuine value from the technology. 

To make this happen, you will:

• Support the rollout and adoption of LEAP’s AI features, working with internal teams to align delivery with client needs and business priorities 

• Act as a key link between clients and product teams, building a strong understanding of how family law firms operate and where AI can add real value 

• Assist with onboarding, training sessions, and in-person workshops, helping clients confidently use AI in their day-to-day practice 

• Provide hands-on support to firms after onboarding, helping them refine their use of AI and overcome barriers to adoption 

• Partner with sales and client success teams to support AI demonstrations and deeper client conversations 

• Gather client feedback and usage insights, and work closely with product teams to continuously improve the AI experience 

• Stay across developments in legal technology and AI, keeping an eye on industry trends and how LEAP can continue to lead the market

What you'll bring

• Solid experience in a legal environment, with at least 3–5 years working in or closely with Australian law firms. Experience in family law and a strong understanding of day-to-day legal processes, client management, and billing workflows will set you up well 

• A genuine interest in legal technology and how it can improve the way law firms operate. You don’t need to be technical, but you’re curious, quick to learn, and comfortable getting deep into how software is used in practice 

• Experience supporting or implementing new systems, processes, or tools in a legal setting, whether that’s practice management software, workflow improvements, or new ways of working. Experience with LEAP is a strong advantage 

You are the type of person who

• Can juggle multiple priorities and work across different teams, keeping things moving while staying focused on what will deliver the most value for clients 

• Has clear, confident communication skills, with the ability to explain new concepts in plain language and build trust with legal professionals 

• Has a practical, problem-solving mindset, with an eye for what’s working, what’s not, and how things can be improved over time 

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

Why join LEAP?

• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
• Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
• Work with a group of authentic, passionate people who love what they do.
• Flexible and hybrid working. We'd like to find this person in Sydney, but we want you to work in a way that suits you and we're open to flexible arrangements that support you.
• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
• We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
• Work in a new, beautiful office space – with a catered lunch and breakfast every week, fully stocked kitchen and an on-site barista.
• Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence.