P2P Officer | SM&W

The US Purchasing team is responsible for 1LOD vendor management for the CIB Americas platform.  Vendor Management includes the full lifecycle of a vendor, beginning from sourcing and onboarding and ending at processing of invoices and performance reviews.

Perform new vendor onboards and periodic refresh for Low and Medium Risk vendors across multiple business lines in CIB AMER.

New Onboarding and Refresh includes: 

• Outreach to business owners to confirm use and reconfirm risk 

• Outreach to vendor contacts to provide refreshed documentation per CIB AMER vendor management policy 

• Quality control vendor documentation once received back from vendor – troubleshoot to ensure everything is completed correctly 

• Uploading documentation in CIB AMER VM tool 

• Following up/Confirming risk rating with business owners – troubleshooting when there are misunderstandings or delays.  

• Requesting review by various Subject Matter Experts (Compliance, Information Security, Business Continuity, Legal, and others) as required by the risk rating 

• Following up with various Subject Matter Experts to ensure reviews are completed promptly. 

• Pulling financial stability risk reports from the licensed tool, uploading into the VRM database. 

• Where required, escalating missing or inadequate vendor due diligence for risk acceptance.  

• Performing four eye checks (data quality reviews) on new onboard and refresh profiles completed by colleagues 

Data Quality Reviews and Troubleshooting:

• Perform Daily, Monthly and Quarterly Data Quality reviews and submit CPN Level 1 controls on the full active vendor population for CIB AMER, including but not limited to: 

• Proactis P2P to APAM invoice integration checks and troubleshooting 

• TETHYS active vendor to SRM active vendor repository reconcile 

• Active vendor repository list to open Contract reconcile 

• Active vendor repository to APAM payment reconcile 

• Vendor Business Owner to HR active employee reconcile 

• Deactivation process reviews 

• Data Destruction outreach process 

• CPN1 quarterly controls 

Note: The SRM system will be replaced with a new vendor management repository and workflow system. Reconciles will still be performed, just under the new system;

No travel expected. Will have daily and frequent interaction with US based team and US based stakeholders and vendors. 

• Knowledge of basic vendor management concepts;
• Experience with system integrations ;
• Customer Service experience;
• Advance Knowledge with Office tools;
• Good Communication and attention to detail;
• Autonomy and Organization skills;
• Fluent level of English is mandatory (at least a C1 level)
• French knowledge (preferred)

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.