Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.
We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
We’re looking for a dynamic Business Development Representative to join the first
wave of employees at our Mexico office and play a key role in our expansion into the
LATAM region (Mexico, Colombia, and Chile).
We are seeking a driven and talented team player to join our sales team for the LATAM market. This is a role that enables individuals with strong interpersonal skills
and a competitive spirit to develop consultative sales skills and grow professionally.
This position is based in Mexico City (Polanco).
Key Responsibilities:
Generate New Business Opportunities: Collaborate with the sales team to identify and qualify leads through outbound calls, emails, LinkedIn and campaigns targeting Spanish-speaking prospects in Mexico, Colombia, and Chile.
Research & Market Analysis: Study market trends, verticals, and customer segments within LATAM to identify key opportunities. Gather prospect data to create tailored outreach strategies.
Prospect Engagement: Leverage your knowledge of Aircall’s products and services to engage with prospects, generate interest, and schedule meetings with the sales team.
Consultative Sales Approach: Develop a deep understanding of your prospects’ businesses to effectively communicate Aircall's value proposition, build relationships, and spark curiosity.
CRM Management: Document and track all activities and prospect details within Salesforce to ensure a seamless sales pipeline.
Collaboration & Events: Work closely with cross-functional teams and participate in regional events to help expand Aircall’s presence in the LATAM market.
Key Qualifications:
At least 1 year of experience in sales or business development, ideally in SaaS.
Experience in outbound sales and lead generation is a plus.
Fluency in Spanish and English (written and spoken).
A driven individual with a passion for sales, a strong work ethic, and a desire to exceed targets. You thrive in fast-paced, competitive environments.
Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities effectively.
Experience with Salesforce and revenue engagement tools like Gong or Outreach is a plus.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
