Outbound Enablement Consultant

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

Essential Job Duties:

We are looking for a world-class Outbound Sales Enablement Consultant—a builder, strategist, and operator who knows exactly what elite outbound execution looks like across both BDR and AE roles. This leader will architect the systems, playbooks, onboarding, and coaching frameworks that power a predictable outbound pipeline engine across our Outbound team

You’ll be the point person for strengthening outbound skills, tightening conversion metrics, enabling pipeline creation behaviors, and driving adoption of the systems and tools that fuel high-performing outbound sellers. This role is critical to helping BambooHR transition from historically inbound-led motions into a high-velocity, high-quality outbound GTM engine and specifically, the Outbound Sales team

If you have the combination of hands-on outbound experience, strategic enablement capability, content creation talent, and data-driven rigor, we want to talk to you.

You will:

Outbound Skill Development & Certification

• Build BDR + AE outbound skills curriculum, including:
• Discovery-first outreach fundamentals
• Support an outbound Sales Process including goals based discovery, multithreading, mutual action plans and negotiation
• Multi-channel sequencing (email, phone, social, video)
• Persona-based messaging playbooks
• Objection handling frameworks
• Entry-point identification and pattern recognition
  
  
• Launch and manage Outbound Certification for both BDRs and AEs to ensure consistent execution and measurable skill progression.

Playbooks & Content Development

• Create and continuously refine:
• Outbound Playbooks (sequencing, messaging, objection handling)
• Territory & Account Planning Frameworks
• ICP, persona, and trigger event guides
• Systems and Tool best practices and adoption
• Conversation frameworks and talk tracks
  
  
• Partner with Product Marketing to ensure positioning + proof points align to BambooHR’s value messaging and differentiation.

Onboarding & Ongoing Reinforcement

• Build a best-in-class outbound onboarding path for new BDRs, SDR-to-AE transitions, and new AEs:
• Live training, role plays, simulated calls, system setup, and outbound readiness.
• Partner with managers to drive ongoing weekly coaching, skill reinforcement, call breakdowns, and pipeline generation workshops.
• Support managers in building a consistent coaching cadence anchored in:
• Call quality score
• Activity effectiveness
• Conversation outcomes
• Conversion metrics

Systems, Tools, & Operational Excellence

You’ll be the outbound SME for:

• Salesforce (pipeline, activity hygiene, account planning, reporting)
• Outreach (sequencing, testing, optimization)
• ZoomInfo ((data sourcing, list building, intent data)
• LinkedIn Sales Navigator (social selling workflows)
• Attention / Conversation Intelligence tools (quality analysis, insights)
• Qualified Chat 
• Partner with Ops to:
• Build dashboards
• Optimize cadences
• Standardize reporting
• Define outbound effectiveness metrics

Metrics & Performance Management

Partner with Sales Enablement Director and Outbound Sales Leaders and operationalize a metrics-driven outbound program anchored in:

Pipeline Creation Metrics could include:

• Outbound opportunities created per rep per month
• Outbound SAOs / TQLs per rep per month
• Conversion rates:
• Email reply -> meeting
• Cold call connect -> meeting
• First meeting -> pipeline created
• TQL -> SQL -> Opportunity

Activity Quality Metrics:

• Sequence-level conversion and A/B testing
• Calls with discovery completed
• Effective messaging score (from CI tools)
• ICP fit scoring and prioritization accuracy

Territory & Account Metrics:

• Tiering / scoring adoption
• Penetration rates by segment + rep
• Coverage model compliance
• Multi-threading effectiveness

Cross-Functional Leadership

• Work closely with SE Director and  Product Marketing to align outbound messaging with launches and industry trends.
• Partner with Sales Leadership on:
• Targeting strategy
• Weekly outbound expectations
• Call coaching
• Manager playbooks
• Partner with Ops for:
• Data cleanliness
• Reporting design
• Lead routing improvements

Culture & Behavioral Leadership

This role helps partner and set the tone for the outbound revenue culture:

• Bias for action
• Earned curiosity
• Relentless testing and iteration
• Strong storytelling
• Proactive communication
• Operating with urgency and ownership

What Success Looks Like (First 12 Months)

• Outbound opportunities increase YoY with clear attribution and repeatability.
• BDR and AE outbound conversion rates rise across each stage of the funnel.
• Managers operate a consistent outbound coaching system aligned to skill scorecards.
• A scalable, tested Outbound Playbook becomes the operating manual for pipeline creation.
• All new sellers graduate a formal outbound onboarding path with standardized certification.
• Outbound tool adoption (Salesloft/ZoomInfo/SFDC/LinkedIn) reaches >90% compliance.
• Sellers and managers cite outbound enablement as a major accelerator to hitting quota.

What You’ll Need to Get the Job Done:

• 3-5+ years combined experience in:
• Outbound BDR/SDR roles
• Outbound-focused AE roles
• Sales Enablement (or Sales Leadership with heavy outbound focus)
• Demonstrated success building or scaling outbound motions at a SaaS company.
• Strong experience in Salesforce, Outreach/Salesloft, ZoomInfo, and LinkedIn Navigator and other prospecting tools 
• Ability to design and deliver training, run workshops, and coach managers.
• Proven ability to convert insights into action, playbooks, and measurable outcomes.
• Exceptional writing, storytelling, and content-creation skills.
• Highly proactive, self-directed, and comfortable building from ambiguity.
• Experience in HRIS, payroll, HCM, or adjacent solutions.
• Experience in SMB + Mid-Market sales motions.
• Knowledge of competitive HRIS players (Paychex, Paycor, Rippling, Gusto, etc.).
• Exposure to global or multi-segment sales teams.

Who You Are (The Behaviors We Value):

• A Builder: You create clarity, structure, and repeatable systems where none exist.
• A Go-Getter: You act fast, remove roadblocks, and bring solutions—not problems.
• A Strategic Thinker: You understand the entire revenue engine and where outbound fits.
• A Teacher + Coach: You elevate skill, confidence, and execution across reps and managers.
• A Communicator: Crisp, confident, clear. You make the complex simple.
• A Data-Driven Operator: You anchor in metrics and can translate dashboards into action.
• A Partner: You collaborate across Product, Marketing, Ops, and Sales Leadership effortlessly.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you