Order Processing Analyst

Order Processing Analyst

Location: Pakistan Remote

Shift: Night

About MediaRadar

MediaRadar, now including the data and capabilities of Vivvix, powers the mission-critical marketing and sales decisions that drive competitive advantage. Our competitive advertising intelligence platform enables clients to achieve peak performance with always-on data and insights that span the media, creative, and business strategies of five million brands across 30+ media channels. By bringing the advertising past, present, and future into focus, our clients rapidly act on the competitive moves and emerging advertising trends impacting their business. 

MediaRadar, Inc. is seeking a detail-oriented and dedicated professional to manage and own the end-to-end Salesforce opportunity and order processing system, providing essential support to our sales reps. The individual will also be responsible for owning accounts master data across Salesforce and other linked platforms.

Requirements

• Prior experience with Salesforce, especially with objects like Opportunity, Accounts, Orders, and Products.
• Strong understanding of order processing and master data management.
• Ability to read through contracts and identify key data elements for order processing.
• Strong attention to detail with a proactive attitude towards manual data reviews and corrections.
• Willingness to perform manual data audits and ensure data accuracy.
• Fluent English communication skills, both written and verbal.
• Availability to work the night shift to collaborate with the US-based team.

Key Responsibilities:

1. Salesforce Opportunity & Order Processing
• Manage the entire lifecycle of opportunity and order processing in Salesforce.
• Provide support to sales reps with processing orders, ensuring accuracy and efficiency.
• Handle Salesforce objects including Opportunities, Accounts, Orders, Products, and Price Books.
2. Contract Review & Understanding
• Review and understand contracts to ensure accurate order processing and account creation.
• Identify any nuances in contracts that may impact account setup or data ownership.
3. Master Data & Account Ownership
• Ensure accurate creation, maintenance, and updating of account data in Salesforce and other platforms.
• Prevent duplicate account creation by reviewing and validating new accounts.
• Ensure correct tagging to parent hierarchies, proper naming conventions, and address accuracy.
• Match and reconcile account data with other platforms such as product usage data, ChurnZero, and HubSpot.
4. Data Auditing & Quality Control
• Perform detailed reviews and audits of data in Salesforce to maintain high data quality standards.
• Take proactive measures to correct data issues and inconsistencies as required.
• Collaborate with internal teams to ensure account data integrity across platforms.
5. Communication & Support
• Communicate effectively with sales reps and other internal stakeholders in English.
• Provide timely updates and support on data-related queries and issues.

Desired Skills:

• Experience in a similar role within a fast-paced environment.
• Ability to multi-task and manage multiple responsibilities simultaneously.
• Strong problem-solving skills with a meticulous eye for detail.

Benefits

At MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative. We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status.

In accordance with the EEO-1 reporting requirements, we collect demographic data as part of our efforts to ensure fair and equitable hiring practices across all levels of our organization.

We are committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at [email protected] .

We’re excited to meet people who share our values and want to build the future with us!