In Scope:
- Enter SAP Orders according to ContiTech (CT) Work Instructions, MTS Orders in SAP Module SD (P61) -> Pilot AAM PTS Business
- Order Intake via EDI, Tangro, manual orders
- Confirm orders with leadtimes based on CT Guideline to customers via SAP workflow (automatic) or shared E-Mail Address within 2 working days
- Orders will be sent from CT to External Service Provider via E-Mail
- Training / Onboarding initially done by CT; afterwards Train a Trainer concept by Service Provider
- In case of questions the Service Provider needs to contact CT Contact immediately
- Fixed price / order or flat- rate
- Payment once a month
- In case of mistakes the Service provider needs to be liable for consequental damage
- NDA crucial for external provider
▪ Bachelor’s degree or equivalent
▪ 4-7 years of experience in Customer Service, Order Management or Suppy Chain roles
▪ Order Management or Supply Chain Management experience required
▪ Small group project or process improvement initiative
▪ At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America or North America market.
• Work effectively in teams, including multi-disciplinary teams
• Demonstrates even-tempered, tactful, considerate and pleasant behavior• Presents and maintains a professional demeanor
• Self-starter, able to determine work steps based on management direction• Takes initiative and asks clarifying questions as necessary
• Demonstrated ability to manage multiple priorities and follow through on projects to completion • Maintains composure in a fast-paced, rapidly changing environment
• Consistently exhibits sound professional judgment• Ability to identify and analyze issues, prioritize and quickly recommend and implement appropriate solutions
• Demonstrated ability to achieve successful outcomes in handling difficult situations, customers and suppliers• Thinking critically and structuring analyses to solve poorly defined problems
• Basic project management skills, including understanding how to plan for own work in reasonable time frame and break tasks into achievable sub-tasks• Strong analytical abilities, including ability to leverage Excel, Access and other quantitative analysis tools
• Strong business modeling experience• Ability to effectively interact with many levels of management in both one-on-one and multi-disciplinary group settings• Good written and oral communication skills
Ready to drive with Continental? Take the first step and fill in the online application.
Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2021, Continental generó ventas por 33 800 millones de euros y actualmente emplea a más de 190 000 personas en 58 países y mercados. El 8 de octubre de 2021, la empresa celebró su 150 aniversario.El sector del grupo Automotive incluye tecnologías para sistemas de seguridad pasiva, frenos, chasis, movimiento y control de movimiento. La cartera también cuenta con soluciones innovadoras para la conducción asistida y automatizada, tecnologías de visualización y operación, soluciones de audio y cámara para el interior del vehículo, así como con tecnología inteligente de información y comunicación para los servicios de movilidad de operadores de flotas y fabricantes de vehículos comerciales. La gama de productos y servicios se completa con actividades integrales relacionadas con tecnologías de conectividad, electrónica de vehículos y computadoras de alto rendimiento.
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