Operations Team Lead

Floor Leadership & Daily Execution 

• Direct and coordinate production operators on assigned assembly lines to meet daily output targets. 

• Serve as the first point of escalation for production issues, downtime, and material shortages during the shift. 

• Lead shift start-up meetings, communicate priorities, and ensure a smooth handoff between shifts. 

• Monitor line balance and adjust operator assignments in real time to maintain production flow. 

• Actively participate in production activities alongside the team — this is a hands-on, working-lead role. 

Team Support & Development 

• Guide operators in following standard work, work instructions, and safe operating procedures. 

• Support onboarding and cross-training of new team members under the direction of the Operations Supervisor. 

• Provide real-time coaching and feedback to operators; escalate performance concerns to the Supervisor. 

• Model a culture of accountability, respect, and continuous improvement on the production floor. 

Safety & Quality Compliance 

• Enforce all safety policies and procedures, including lockout/tagout, ergonomics, and PPE requirements. 

• Immediately address and report unsafe conditions or behaviors; support corrective action as directed. 

• Ensure operators perform quality checks and inspections in accordance with work instructions. 

• Escalate recurring defects or non-conformances to the Operations Supervisor and Quality team. 

• Support 5S and workplace organization standards to maintain a clean, safe, and efficient production environment. 

Operational Support & Improvement 

• Track and report hourly/shift-level performance metrics including throughput, scrap, and attendance. 

• Communicate production status and emerging issues to the Operations Supervisor promptly. 

• Support root cause analysis for downtime and quality issues by gathering data and documenting findings. 

• Participate in Lean and continuous improvement initiatives as directed by the Operations Supervisor. 

• Assist with line changeovers, process adjustments, and new product introduction activities. 

• Coordinate with maintenance and engineering teams to relay equipment issues and support resolution. 

• 2+ years of experience in a manufacturing or production environment, with at least 1 year in a lead, trainer, or informal leadership role. 

• Hands-on experience working on assembly lines, preferably in electronics, server, or high-mix manufacturing. 

• Strong understanding of standard work, production flow, and quality inspection processes. 

• Ability to work effectively in a fast-paced, automated production environment. 

• Comfort operating around automated, robotic, or semi-automated production systems. 

• Demonstrated ability to communicate clearly and work collaboratively with peers, supervisors, and support teams. 

• Familiarity with MES or ERP systems and production tracking tools is a plus. 

• Basic knowledge of Lean principles (5S, standard work, waste reduction) preferred.