Operations Supervisor - Syracuse

Syracuse , United States

AI overview

Support the Operations Manager in hands-on and administrative tasks to enhance operations and customer service for an innovative micromobility company.

Company Overview

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. 

Shift:

  • 5:00 AM - 1:00 PM, weekends are a must.

Company Overview:

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

 

Responsibilities:

  • Support the Operations Manager with the day-to-day responsibilities in the market 
  • 60-80% of your time will be hands-on, manual work to include:
    • Direct labor and warehouse organization 
    • Hand-count assets and compliance audits 
    • Perform routine inspection and maintenance of vehicles
    • Respond to on-demand and in the field customer service requests
    • Redistribute scooters around Veo’s service areas
    • Identify, document and recover scooters requiring in-shop repair
    • Ad-hoc field tasks and other tasks as required
  • 20-40% of your time will consist of a variety of administrative work to include:
    • Support Operations Manager with hiring, training, scheduling staff 
    • Employee productivity tracking
    • SOP follow-up
    • Assist Operations Manager with other projects as needed

 

Qualifications & Skills:

  • Basic mechanical and technical aptitude
  • 1 year of leadership or supervisory experience 
  • A valid driver's license
  • Ability to lift up to 60 lbs and be on your feet for the entirety of a shift 
  • Knowledge of the local geography and street layout 
  • Clear, effective communication 
  • Eligible to work in the United States

 

Perks:

  • Opportunity to work in a fast-paced, early stage technology company
  • VeoRide credits
  • Medical/dental/vision coverage 
Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.
Pay Range
$21$23 USD

Perks & Benefits Extracted with AI

  • Health Insurance: Medical/dental/vision coverage
  • Other Benefit: VeoRide credits

Veo is on a mission to end car dependency by making clean transportation accessible to all. A leading shared mobility provider in North America, Veo provides millions of bike and scooter rides annually in over 50 cities from Los Angeles to New York City. Veo's in-house design and manufacturing process provides cities with the safest, most accessible fleet of electric bikes and scooters on the market. An early advocate for financially responsible business models, Veo was the first profitable micromobility company in the industry. Veo is committed to building collaborative relationships with cities to build a sustainable, safe, and equitable transportation future.

View all jobs
Salary
$21 – $23 per hour
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Operations Supervisor Q&A's
Report this job
Apply for this job