Looking for a role where you can make a real impact? Help us to get the business running as optimally as possible, driving change that matters. We’re searching for an Operations Specialist to help tie our systems together, keeping the vital organs of our organisation working. If you like solving complex puzzles and a passion for optimising systems and processes, then we need you!
Join us and be part of a team where your insights will directly shape our strategic direction.
Read on!
(this will be a long write up but we like to give you all the details before you spend your time applying)
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We are Laminar Projects!
We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it)
We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products.
The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 170 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life.
Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life:
· Connects us with meaningful relationships
· Inspires us to develop ourselves to become better humans
· Empowers us to pursue our own learning adventures
4 core values for a good life
We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.
We are achieving this vision through the following two missions:
· To fully digitise the construction of human civilisation
· To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society
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The Role
Purpose of the role
Getting the business to run more efficiently enables everyone in the organization to get things done better and faster. As the Operations Specialist, you'll be part of a dedicated team that will ensure processes are as good as they can be, improving the running of all areas of the business, from operational efficiency to organisational culture and performance; enabling a more productive, and effective running of the business. You'll implement new systems, streamline processes, and lead internal projects to drive forward continuous improvement. Your role is pivotal in optimizing our business, driving us forward, and empowering us to do things in a better and more data driven way.
Team
Reporting to the Senior Operations Specialist, you will support in improving all areas of the business including finance, IT, administration, TA, HR and consultancy. We collaborate closely with all these teams to ensure all things Operations, go as smoothly as possible.
You will also have the close support of the Head of Operations who will provide oversight and guidance, working collaboratively with you and your lead to achieve our organization's goals effectively.
Your top 3 objectives
1. To ensure all our processes are as good as they can be.
2. Drive forward business improvement initiatives.
3. Be proactive in developing yourself and everyone around you.
Your top 5 responsibilities
As the Operations Specialist at Laminar Projects, you'll bring your knowledge of how systems works and how information circulates around a company, ensuring we have the right processes and systems across the business; constantly looking for improvement opportunities.
1. Internal Initiatives: Support and drive forward internal improvement projects that focus on operational excellence and regulatory compliance, collaborating with different teams within the organization.
2. Process Improvement: Identify operational inefficiencies and champion a culture of relentless pursuit of excellence and continuous improvement.
3. Performance Measurement and Process Auditing: Develop and monitor operational metrics to ensure efficiency and compliance.
· Horizontal Learner and Implementor: Versatile learner adept at applying knowledge and skills across diverse disciplines, facilitating informed decision-making and effective initiative implementation.
· Leadership: Support the leadership team by demonstrating exemplary behaviours and attitude to personal and professional development
Your Capabilities
You will be a proven all arounder who knows how to switch between being a project manager, team player, communicator, researcher and doer – all with the goal of making things better.
Must-Have (The fundamentals)
Mastery:
- An understanding of business processes
- A good grasp of evidence-gathering and research techniques
- Proficiency in analysing data and identifying areas for improvement
- Proficiency in qualitative and quantitative data gather
- Demonstratable involvement in the development of thoughtfully designed systems or processes and implementing them across a business
- Experience in project management
- A good problem-solver
- An understanding of change management approaches
Communication:
- Precise and structured communicator both written and verbal in English.
- Strong presentation skills, capable of influencing stakeholders at all levels.
- Proficiency in using communication and collaboration tools such as Microsoft Office Suite
Leadership:
- An understanding of leadership styles and when to use them.
- A people-centric approach to leadership and development.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
Impact:
- A track record of making organisations better beyond just doing the basics.
Nice to Have (If you don’t have it now you will after joining)
Mastery:
· Excellent Excel skills and a strong interest in data management.
· Project Management Professional (PMP) or Change Management certification.
- Experience with process improvement methodologies and change management.
Communication: Precise and structured communicator both written and verbal.
Leadership: Ability to give constructive feedback and a proactive self-developer
Impact: A track record of involvement in projects with a significant positive impact.
Laminar isn’t the place for you if any of the following is true:
- You want an easy, chilled-out role without much challenge
- You like to be the smartest person in the room
- You don’t like continuously receiving honest candid feedback
- You prefer to do your own thing rather than work with a team
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Salary and Benefits
Standard Stuff
Competitive salary dependent on location and capability
· Paid Annual Leave 25 days + statutory Bank Holidays
· Private health insurance
· Discretionary bonus scheme for all team members.
· All required travel costs outside of your local area are covered
The Life-Changing Stuff
· Grow your whole self:Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists
· Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded
· Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us
A generous equity scheme: as a fast-growing consultancy as well as the fact we are building software this has a huge upside, particularly for people that stay with us through our growth
Applying properly !!!Important!!!
We get thousands of applications so please write us a letter as part of your application explaining:
o Why do you want to join us?
o What do you think you bring to the team?
We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly.
After that, we will reach out to you to schedule a casual conversation to help you to know us a bit better and tell us a bit about yourself.
After that, we will schedule a couple of technical and personal assessments to understand what your level of capability is based on our own development matrix. This is to ensure that when you join you are starting at the right level of responsibility based on your capability not just based on experience.
