Operations Specialist

About this Role

The Operations Specialist will play a pivotal role in ensuring seamless execution of operational processes that support partner and internal team objectives. This role involves managing contracts and data workflows, preparing high-quality reports, coordinating partner deliverables, supporting events, and driving cross-functional initiatives. The ideal candidate will bring strong organizational skills, a collaborative mindset, and the ability to work effectively in a fast-paced, deadline-driven environment.

What You Will Be Doing

• Manage end-to-end operational workflows, including contract processing and data management across internal platforms.
• Prepare accurate and insightful operational and performance reports for stakeholders.
• Coordinate the creation and delivery of partner assets in collaboration with internal teams.
• Support the planning, logistics, and execution of events, ensuring smooth delivery and stakeholder satisfaction.
• Collaborate with cross-functional teams to implement projects and process improvements.
• Maintain accurate records, documentation, and system updates to ensure data integrity and operational efficiency.

About You

• Qualifications
  • Bachelor’s degree in Business Administration, Operations, or a related field.
• Experience
  • 1–2 years of experience in operations, business coordination, or process management.
  • Experience in EdTech, SaaS, or service-driven industries preferred.
  • Proficiency in Microsoft Office Suite; experience with Airtable or similar workflow tools is an advantage.
• Skills and Qualities
  • Strong analytical and problem-solving capabilities.
  • Exceptional organizational skills with high attention to detail.
  • Excellent communication and interpersonal skills for effective stakeholder engagement.
  • Ability to work independently and manage multiple priorities in a dynamic environment.