Company Description
Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.
Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.
Location
This position is remote and based out of the Philippines.
Role Description:
The Operations Specialist Associate is critical to the success of the LightReach Platform, managing the support and processing ecosystem surrounding Palmetto’s financial products. They work to ensure smooth intake surrounding all financial product transactions. The role is at the forefront of installer support and underwriting.
About You!
Success Defined
Reporting Lines:
Core Working Hours: EST
Responsibilities:
Process Overview:
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Join us! We’re looking for new teammates to join us in leading the world towards a clean energy future. We believe we can stop climate change by enabling the mass adoption of clean energy. This requires urgency and change on a massive scale but technology advancements have put it within reach. Our technology platform is designed to accelerate the mass adoption of clean energy by making it easier for homeowners to choose renewable energy sources, enable businesses to grow, and to drive environmental impact at scale. Mission-driven. Human focused. We believe people thrive when they are in a role where they can grow and challenge themselves. We value collaboration and give our teams complex problems to solve and the space to do it. Focused on YOU. Our benefits start with comprehensive health coverage, unlimited PTO, professional development and student loan repayment programs, stock options, 401(k), generous parental leave, and even pet insurance. View our current openings.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Operations Specialist Q&A's