Operations Specialist 營運專員

About us Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, and SaaS, Gogolook creates trustworthy empowerment with the use of technology in various fields. A founding member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight fraud and ultimately, to build a trustworthy communication network with the largest number database in East Asia and Southeast Asia. In July 2023, TrustTech provider Gogolook (stock code: 6902), was listed on the Taiwan Innovation Board (TIB). In May 2025, Gogolook officially submitted an application to the Taiwan Stock Exchange for reclassification to the General Board, positioning it to become the first new economy software company to make this transition. Why you should join Gogolook 1. Influential products: What we make are meaningful products that create values for society and defend against frauds. 2. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company. 3. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together. 4. Transparent culture: We publicly share the company's information to all, every member can read and feedback, and become a part of participating in the proposal. 營運專員 Operation Specialist 將協助 Gogolook 旗下金融科技品牌袋鼠金融 Roo.Cash 業務團隊的後勤支援，達到提升效率，維持企業形象，以保障品牌給予用戶的權益。 Responsibility

協助銀行與金融機構合作專案執行與追蹤：支援業務（BD）與客戶（銀行/金融機構）之間的日常溝通，協助專案進度追蹤、需求整理與時程控管，確保合作專案順利上線與執行。

跨部門溝通與內部協作窗口：擔任業務與內部營運、行銷、產品團隊之間的溝通橋樑，協助彙整客戶需求並追蹤執行狀況，確保各項合作曝光與活動如期完成。

合作成效數據整理與分析：協助整理銀行合作專案成效（如申請量、轉換率、曝光數等），並提出分析觀點供業務團隊作為優化合作策略依據。

商務文件與提案素材準備：協助準備合作簡報、報價文件、合作方案資料與會議紀錄，提升業務開發與客戶溝通效率。

專案營運與公司內部行政流程管理：包含合作素材上架追蹤、曝光排程管理、客戶需求回覆、與各項專案執行所需通過的法務/財務與帳務工作執行。