Operations Production Lead
TLDR
Define and ensure clear deliverables for KYC & transaction monitoring teams while driving operational success in a dynamic environment at Trustly.
We take pride in our relentlessness to constantly move forward, we expect you to be a living example of always making progress, and prioritise what is most important to do towards a desired outcome, especially when the environment is unclear.
You know how to drive production, you have done so in the past with great success, meaning that you know how to clearly move the needle on driving a team's delivery output forward.
You are detail-oriented, highly organised, and comfortable managing multiple priorities in fast-paced operational environments.
You have experience within KYC/AML in Fintech, Payments, Banking, or Financial Services environments
You enjoy solving problems, and you are able to make decisions quickly.
You are a great stakeholder manager and have a proven track record in delivering outcomes with different stakeholders, preferably together with commercial, legal and/or compliance.
Very nice to have: You have a deep commercial understanding and know how sales, account management and customer success work → you’re able to view their side of the customer story and translate that into your deliverables and priorities.
Benefits
Free Meals & Snacks
Meal card to enjoy a daily lunch allowance to make your workdays even more convenient
Office refreshments
Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks
Paid Time Off
20 to 25 days of holiday to support a healthy work-life balance
Wellness Stipend
Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
Trustly is redefining the payments landscape as a leader in Open Banking Payments, making Pay by Bank the go-to choice at checkout. We deliver a seamless and secure experience for millions of consumers and merchants, empowering them with greater freedom and efficiency in their financial transactions.
- Founded
- Founded 2008
- Employees
- 51-200 employees
- Industry
- Diversified Financial Services