Operations Manager

Wilsonart is a company on the move.

An international company built on big ideas. We are made up of exceptional people relentlessly pursuing innovation. We are proud of our company and how we serve our customers. We work hard to deserve the trust of our customers, our peers, and our planet. We are willing to talk openly about the challenges and obstacles we face; we are open to new ideas and collaboration on how to be even better. We are passionate about what we do and where we’re going as a company.

At Wilsonart, we invest to help ensure you remain healthy:

• Medical, dental, and life insurance benefits.
• Company provided short- and long-term disability benefits.
• Flexible Spending Accounts, Dependent Daycare Spending Account
• Optional Voluntary Benefits: Vision and Legal
• Gym Membership Discounts and Reimbursement
• Tuition Reimbursement for Employees and their Dependents
• Wellness Clinics – On Site (Temple, TX and Fletcher, NC locations)
• At Wilsonart, employees receive a very competitive 401(k) matching contribution.

At Wilsonart, we support employees in developing their skills and providing advancement opportunities:

• Promotions and Transfers
• Coaching and Mentoring
• Training and Development
• Educational reimbursement for you and your dependents.

 At Wilsonart, we understand the importance of balance in your life. Therefore, we provide the following paid time off during the first year of hire:

• Holiday Pay
• Vacation Pay
• PTO Pay

Apply now and join our team today!

Position Overview: Office I/Customer Service

Wilsonart, in Phoenix, currently has an opening for an Operations Manager. The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.  Performs other tasks as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Evaluate and maintain proper inventory levels for all products using automated computer system devices

• Manage supervisory personnel

• Oversee and manage company customer service and operating metrics

• Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.

• Train personnel as necessary

• Negotiate common carrier freight rates.

• Oversee performance of basic human resource functions.

• Oversee customer order entry, billing and Accounts Receivables.

• Plan the work assignments.

• Oversee scheduling of customer orders via established routes & company delivery vehicles

• Assist the needs of the customer

• Maintain accurate and up to date customer pricing records within ERP

• Reads, interprets, processes, and packs orders

• Checks and places materials in the correct bin

• Checks material against the manifest and reports discrepancies

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of DOT and OSHA regulations, safety standards applicable to the work area and other pertinent rules governing work standards

• Knowledge of inventory systems and product inventory

• Knowledge of warehousing and transportation functions

• Ability to communicate well in oral and written forms  

EDUCATION

• Bachelor's degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree

EXPERIENCE

• 4+ years 

PHYSICAL DEMANDS

• Sitting in the same location of standing/walking; required to stoop, climb or lift light material (25-50lbs) or equipment.

Wilsonart is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.