Operations Manager

AI overview

Lead the operations of a rapidly growing manufacturing facility and drive performance improvements while reporting directly to the Board.

Operations Manager – Manufacturing | £55,000–£75,000 | Norfolk

Are you an experienced Operations Manager ready to take full ownership of a fast-growing manufacturing operation?
This is a rare opportunity to join a long-established, third-generation family business with over five decades of success, they are now embarking on an ambitious growth journey that will see turnover more than double within the next two years.

The Opportunity

Reporting directly to the Board, this newly created role will provide overall leadership across the company’s production and warehouse operations. You’ll work with an established team that includes a Production Manager and Shop Floor Supervisor, ensuring every part of the operation performs efficiently, consistently, and in line with wider business goals.

This is a key appointment designed to strengthen the senior leadership structure as the business scales. You’ll bring commercial insight, operational control, and strategic thinking to drive performance, capacity, and profitability — freeing up the Directors to focus on long-term growth.

You’ll take the reins of a modern manufacturing facility currently operating a single day shift, and lead its evolution — from enhanced planning and utilisation to future implementation of split shifts and automation.

Key Responsibilities

  • Provide strategic and hands-on leadership across all operational areas.
  • Design and deliver an operations roadmap aligned with ambitious growth targets.
  • Oversee planning, capacity management, and workflow to maximise machine utilisation and achieve OTIF targets.
  • Use data-driven insight to monitor efficiency, productivity, and cost control, protecting and improving EBITDA performance.
  • Champion lean principles and continuous improvement initiatives across the site.
  • Collaborate closely with Planning, Customer Service, and the wider leadership team to ensure seamless information flow and delivery alignment.
  • Lead future-focused initiatives such as shift restructuring, automation investment, and site expansion.

About You

You’ll be a commercially minded Operations Manager who thrives in a hands-on, growing manufacturing environment, someone who can combine people leadership with data-driven performance management.

Essential skills and experience:

  • Proven success leading operations within a manufacturing or contract-led production business.
  • Strong commercial and financial awareness.
  • Excellent communication and leadership skills, with experience managing other managers.
  • Confident in operational planning, resource allocation, and cost control.
  • Knowledge of Lean, CI, or similar manufacturing improvement methodologies.
  • Proactive and strategic mindset — able to deliver both daily excellence and long-term transformation.

Why Apply?

  • Join a respected, family-owned manufacturer with a 50+ year heritage and strong order book.
  • Report directly to the Board with full operational autonomy.
  • Play a central role in an ambitious growth and modernisation plan.
  • Competitive salary (£55,000–£75,000) plus long-term progression opportunities.
  • Core hours: 7:00am–4:30pm (Mon–Fri)
  • Based at the company’s manufacturing facility in Neatishead, near Norwich.

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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£55,000 – £75,000 per year
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