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Universal Business Team

Operations Manager

Lancing , United Kingdom
full-time

AI overview

Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business while ensuring operational productivity and profitability.

Our Client, a reputable family run business based in Lancing, West Sussex are looking to recruit an Operations Manager to join their senior leadership team, to facilitate the smooth running of the company every day.
You will have Senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes.
You will have full oversight of warehousing (goods in/out) & logistics, IT & systems, health and safety, supply chain, customer service, fleet and facilities management.

Responsibilities:

  • Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs.
  • Attend and participate in management meeting with the senior management team.
  • Handle and resolve any issues/grievances/conflicts/problems with operations staff.
  • Assist with recruitment of operations personnel that want to be part of a culture driven organisation by conducting interviews and following a selection process for candidates.
  • Review and change operational procedures in the warehouse to improve, safety, efficiency, accuracy and productivity and ensuring efficient space utilisation.
  • Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security.
    Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business.
  • Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department.
  • Liaise with IT support providers and members of staff to resolve any hardware or software issues.
  • Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers’ sales representatives.
  • Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required.
  • Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required.
  • Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required.
  • Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers.
  • Organise regular servicing and maintenance of plant, equipment and machinery
  • Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company’s motor fleet
  • Organise/manage refurb/alterations and maintenance work to the premises
  • Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, tel systems/calls, broadband, phone handsets (mobile & landline) and waste disposal.

Requirements

  • At least 3 years’ experience working as Operations Manager or similar role and part of a Senior Management Team
  • Experience managing a team with great leadership/management skills
  • Familiarity with business and financial principles, experience in budgeting and forecasting would be beneficial
  • Attention to detail and an excellent problem solver
  • Strong organisational skills
  • Good negotiator
  • Ability to analyse data & make decisions
  • Proficient in the use and management of ERP systems and other IT/Business systems e.g. WMS
  • Strong track record in senior Operations roles, covering all aspects of Operations, including warehousing & logistics, IT & systems, purchasing, customer service etc.

Benefits

Salary- £55,000- £70,000 depending on experience
Profit related bonus scheme
28 Days annual leave increasing with service
Onsite parking
Free lunch every other week
Onsite parking
Pension

IND25

Perks & Benefits Extracted with AI

  • Free Meals & Snacks: Free lunch every other week
  • Pension plan: Pension
  • Paid Time Off: 28 Days annual leave increasing with service
Universal Business Team

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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Salary
£55,000 – £70,000 per year
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