Operations Manager

🚀Are you a strategic operator who thrives on driving performance across multiple functions?

We’re looking for an Operations Manager to lead high-impact initiatives and oversee our global logistics and supply chain function.

In this cross-functional role, you'll be central to delivering operational excellence—breaking down silos, leveraging automation and AI, and managing key vendor relationships. Your strategic insight, data-driven mindset, and passion for performance will help scale operations to match our ambitions.

✨ Who we are:

At Epos Now, we help businesses across the world thrive by providing smart, cloud-based POS and payment solutions. From hospitality to retail, our technology is designed to simplify operations, enhance customer experiences, and drive growth. With 450+ employees globally and a strong presence in the UK, US, Australia, and beyond, we’re on a mission to empower merchants everywhere with the tools they need to succeed.

💼 About the Role

In this cross-functional role, you'll be central to delivering operational excellence—breaking down silos, leveraging automation and AI, and managing key vendor relationships. Your strategic insight, data-driven mindset, and passion for performance will help scale operations to match our ambitions.

🗝Key Responsibilities:

• Manage the global logistics and supply chain strategy
• Drive business-wide operational efficiencies using data and automation
• Manage and track operational KPIs and cost performance against P&L targets
• Partner with finance to manage cash flow and budgeting for stock
• Lead and influence strategic business transformation projects

🔎What We're Looking For:

• Proven experience in operations or business performance roles
• Track record of managing vendor/partner relationships across regions
• Experience with data-driven decision-making and reporting (e.g., Salesforce, Excel, PowerBI tools)
• Confident project leader with an ability to influence stakeholders
• Familiarity with automation and AI in operations is a bonus

🚘What You'll Bring:

• Strong customer-first mindset
• Sense of ownership and purpose
• Strategic problem-solver with a bias for innovation
• Transparent communicator and team collaborator
• Aligned with our values of Customer First, Mission, Ownership, Trust, Innovation, and Shared Success

Benefits

• Employee Assistance Programme
• Birthday Day Off
• Long Service Awards
• Half Year Awards
• Kudos nominations

How to Apply:

If you think you have the skills and experience we are looking for, then we would love to hear from you.

• If we like what we see you will be invited to have a short call with our recruitment team, followed by a two stage interview process.