Operations Manager - EOJ, Ukraine (Internal Applications Only)

AI overview

Lead the safe execution of security services for the EoJ contract, managing protection teams and implementing operational risk management strategies in a challenging environment.

Closing date for application: 23 January 2026

Start date: 28 February 2026

Rotation: 8 weeks on / 4 weeks off

Job Purpose

Responsible for assisting the PSM / SOM in ensuring the safe, professional execution of security services for the EoJ contract. Line Manager for the daily functioning of the Protection Teams

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Requirements

  • To direct and manage EoJ operations
  • Ownership, oversight, and coordination of daily tasking of PT teams, including drivers' leave, team rosters, ops matrix
  • Continuous risk analysis of areas of operation and transit routes
  • Development and implementation of mitigation measures and review and Development of Standard Operating Procedures for the operations department
  • Development of contingency plans and procedures
  • Conduct immediate risk assessment and instigate initial response to security or safety-related incidents involving client personnel or PTs
  • Provide advice and assistance to clients in formulating and implementing coordinated joint responses to crisis and emergency scenarios
  • To work with the analyst to deliver venue reports, security risk assessments
  • Establish and manage routines, systems, and personnel to ensure the effective management of operations
  • To ensure appropriate support to clients.
  • Support HRMS security standard operating procedures, fleet management, training, operations room procedures and equipment, compliance, HR, assurance, and quality control.
  • To ensure understanding of and adherence to Control Risks Operations Standard Operating Procedures
  • To monitor and assess the performance of all PTs to ensure common and appropriate standards
  • To ensure appropriate behaviour, approach, and discipline are maintained along with adherence to Control Risks’ ethical standards
  • To ensure PT team's awareness of and adherence to HSE policies

Knowledge and experience

Essential

  • Previous experience in a hostile environment.
  • Experience in operational risk management.
  • Experience in the security industry.
  • Experience in Project Management.
  • As part of a flexible team, a willingness to take on tasks outside your core competence.
  • Experience working in complex regulatory environments.

Preferred

  • Previous experience in HRMS.
  • Previous experience in Ukraine.
  • Previous commercial security consulting experience.
  • Project Management experience.
  • Experience in jurisdiction start-up.

Qualifications and specialist skills

Essential

  • Previous experience in a hostile environment
  • Previous commercial security experience
  • SIA qualified – Frontline CP
  • Competent and confident in the use of Microsoft Office products
  • Knowledge of close protection methodology in hostile environments.
  • Fluent in written and spoken English.
  • Medical Qualification

Preferred

  • Security and Risk Management qualification.
  • Operational command at sub-unit level or equivalent in the military.

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
  • Life insurance cover
  • Personal Accident insurance
  • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Perks & Benefits Extracted with AI

  • Other Benefit: Personal Accident insurance

Control Risks is a unique organisation to be a part of. Our ultimate success depends on recruiting and retaining talented people and stimulating their creativity and professionalism. Through our culture and the diverse nature and backgrounds of our employees we create an organisation in which you can be yourself in and can enjoy your work. Control Risks provides real benefit to many of the world’s leading organisations, and you can expect direct responsibility early on in your role, career development and the opportunity to work on some fascinating projects in a rewarding, innovative and inclusive environment.

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