Operations Manager

Limassol , Cyprus
Hybrid

AI overview

Oversee and enhance customer support operations while leading strategic initiatives and ad hoc projects in a rapidly expanding trading platform.
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities:
  • Monitor and manage outsourcing partners, focusing on IT, back-office, and middle-office functions.
  • Oversee and enhance customer support operations.
  • Provide data analytics, reporting, and insights to internal teams to support business decisions.
  • Work directly with the CEO on strategic initiatives and business priorities.
  • Lead and deliver ad hoc projects across multiple business areas.
  • Requirements:
  • Bachelor’s or Master’s degree in a quantitative field (Mathematics, Data Science, Computer Science, Engineering, or related).
  • 3–4 years of professional experience in a financial institution.
  • CySEC Advanced Certificate.
  • Proficiency in SQL and Python for data analysis and reporting.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities and work cross-functionally.
  • What you will get in return:

    Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
    Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
    Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
    Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
    Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
    Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
    Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
    Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.



    Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

    Perks & Benefits Extracted with AI

    • Health Insurance: Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back.
    • Employee referral rewards: Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
    • Paid Time Off: Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.

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