Drive financial operations and improve client store configurations while coordinating communications to enhance service delivery for independent supply stores.
Our mission is to empower independent supply stores with best-in-class technology. Think of your local hardware store or mom-and-pop nursery—these are our clients. From paint to lumber to flooring, over 200,000 such stores across the country sell over $1T of building materials annually using outdated, on-premises systems. We’re aiming to help them modernize so that they can continue to thrive.
Backed by leading investors including Bessemer and CRV, we've raised $18M across three rounds and are growing quickly. Our team is made up of builders, sellers, and industry veterans with a shared goal: to bring modern technology to an overlooked industry.
Daily & Recurring Payouts
Process and reconcile client payouts through our payments platform on a daily, weekly, or monthly cadence depending on account terms.
Maintain accurate payout records and proactively flag and resolve disbursement discrepancies.
Coordinate with the CX team to ensure clients receive timely and accurate payout confirmations.
Custom Financial Reporting
Pull and prepare ad hoc financial reports for clients (e.g., barcode payment reports, tax breakdowns).
Ensure data accuracy and timely delivery on all client-facing financial exports.
Finance & Compliance Support
Assist with payroll preparation, verification, and timely processing.
Maintain financial documentation to support audits and regulatory compliance.
Liaise with external accountants, payroll providers, and tax professionals as needed.
Manage AP/AR records, process invoices, and follow up on outstanding balances.
Store Setup & Configuration
Insert and manage store staff accounts, permissions, and access levels across client stores.
Ensure store configurations are accurate and aligned with each client's operational requirements.
Promotions Management
Enter, schedule, and manage client promotions within the platform on a recurring basis.
Track active and inactive promotions to ensure seamless transitions between billing cycles.
Confirm promotion completion to clients and internal stakeholders.
Custom Data Requests
Fulfill ad hoc data requests from clients, including sales reports, inventory snapshots, and store performance summaries.
Maintain a request log to track volume, turnaround, and recurring needs.
Coordinate with the data team as needed for complex pulls or system access issues.
Inventory & Store Issue Resolution
Handle client inquiries related to inventory levels, stock discrepancies, and reconciliation.
Serve as the operational point of contact for store-level issues, escalating and coordinating resolution with internal teams.
Document recurring issues and resolutions to reduce repeat escalations.
Communications & Correspondence
Monitor and manage internal and external communications, ensuring timely responses and appropriate escalation of urgent matters.
Process and action physical and digital mail (upload to GDrive, flag items requiring action, create tickets as needed).
Recruiting & Administrative Support
Assist with recruiting operations, including candidate data extraction, scoring, and spreadsheet management.
Support scheduling, documentation, and other cross-functional administrative needs.
Process & Documentation
Maintain organized operational documentation across tools (Notion, GDrive, etc.).
Identify process gaps and surface recommendations to improve efficiency and reduce manual work.
Contribute to broader team projects and initiatives as operational needs evolve.
Tuesday to Saturday, 6:00 AM – 2:00 PM Philippine Time.
Occasional short check-ins (typically 15 minutes) may be required during US working hours to align with the broader team.
Compensation
$700 per month.
Engagement Type
This is an independent contractor role. You will be registered with the BIR as a self-employed individual and are responsible for filing and paying your own taxes. Standard employment benefits do not apply.
Perks
Monthly team dinners in the Alabang/BGC area.
Unlimited audiobooks through our team subscription to Libro.fm.
Bachelor's degree in Business Administration, Information Technology, Management Information Systems, Accounting, Finance, or a related field.
Based in Metro Manila or nearby provinces (Laguna, Rizal, Cavite, or Bulacan).
Must be registered with the BIR as an independent contractor.
Detail-oriented with a high degree of accuracy - comfortable owning recurring tasks where precision matters (payouts, data requests, store configurations).
Strong organizational skills with the ability to manage multiple ongoing responsibilities without dropping the ball.
Clear, professional communicator - able to coordinate with clients and internal teams with confidence.
Self-directed and comfortable working independently in a remote environment.
Proficient in Google Suite and comfortable picking up new tools quickly.
Able to work confidently with data - pulling, organizing, and presenting information clearly.
Familiarity with SaaS platforms and operations workflows is a plus.
Experience with finance or accounting processes (AP/AR, payroll, expense management) is an advantage.
Must have a personal computer or laptop capable of handling day-to-day operational work.
Must have a stable, reliable internet connection suitable for remote collaboration and virtual meetings.
Screening Call (20 minutes) An introductory call with Amanda to get to know each other and discuss your background at a high level.
Remote Interview (30 minutes) A video interview with Sydney covering your experience, career aspirations, and alignment with our team's values and ways of working.
Take-Home Assignment (~1 hour) A practical task sent following the remote interview. This is an opportunity to demonstrate how you approach and work through real operational scenarios.
On-Site Interview (1 hour) An in-person interview with Amanda focused on how you think, adapt, and problem-solve in a fast-moving environment.
Reference Check We'll ask for two professional references who can speak to the quality and impact of your work.
Amanda (Head of Recruiting & Operations) - Studied Marketing at DLSU; recruited for a couple of Bay Area startups; loves hiking & scuba diving!
Operations
Angie (Operations) - Studied Financial Management at Far Eastern University and have spent almost a decade working with both local and multinational companies. Loves travelling to new places and trying new things.
Sydney (Operations) - Engineering grad from La Salle who tinkered with building hydraulics, solves diff Rubik’s for fun, and devours dystopian novels.
Andrew (CTO): studied computer science & humanities at Stanford; worked as a software engineer and head of engineering at Apple & Anova; danced with the SF ballet (where he met his wife)! 🩰
Nick (CEO): studied math & computer science at Stanford; worked as a trader at Bridgewater & Citadel and as a PM at Google & Enigma; distantly related to the founder of the Hershey company 🍫
We've raised $18m across three rounds:
A $2m pre-seed led by Kent Bennett at Bessemer with participation from Plug & Play, Quiet Capital, and Sequoia.
A $5m seed led by Caitlin Bolnick Rellas at CRV.
An $11m series A led again by Bessemer and CRV.
Full medical, dental, and vision coverage (100% of premiums for you, 50% for dependents)
401k with Betterment
Unlimited PTO with 10 company paid holidays
Daily team lunches for those in office
Learning materials and audiobook subscriptions
Unlimited audiobooks through Libro.fm
Unlimited audiobooks through our team subscription to Libro.fm.
Rundoo builds advanced technology solutions specifically designed for independent supply stores, helping them modernize their operations and thrive in a competitive market. By focusing on an often-overlooked industry, we aim to transform how local hardware stores and nurseries operate, enabling them to leverage the latest tools and systems for growth.
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Operations Lead Q&A's