Operations Intern

Takealot Group, South Africa’s leading online Retail / Delivery organisation, is looking for a highly talented Operations Intern to join our team in Cape Town. The Internship Programme will be split between all businesses within the Group, namely: takealot.com, TFS and Mr D.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Over 2.5 million happy shoppers shop online. Show them what you can do.
• Learn: We work with the best of the best, and then some. Work alongside industry leaders and upskill yourself in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance. 

Requirements:

Qualifications & Experience:

• N6 certificate in Economics, Business Management, Project Management

The skills we need:

• Strong analytical abilities and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Excel, Google Sheets (vlookups, pivots, data validation, etc.), Google Workspace
• Effective time-management and organizational skills
• Proactive, hands-on, and able to work collaboratively in a fast-paced environment

Attributes required: 

• Collaborative
• Creative Energy
• Hands on
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills

Key responsibilities:

• Provide comprehensive operational and administrative support to ensure seamless execution of the Personal Shopper Programme.
• Monitor daily operations, proactively identify bottlenecks, and drive improvements in processes, documentation, and knowledge sharing.
• Prepare and maintain accurate records in spreadsheets and internal tools, ensuring data integrity.
• Compile, analyse, and report on operational and performance data using Excel/Google Sheets, Looker, and (optionally) Salesforce.
• Work cross-functionally to identify and close service or knowledge gaps, elevating both Personal Shopper experience and business results.

This is a 12-month contract position.

High Level: 

At the takealot Group, our Internship Programme will help you build both technical and soft-skills to launch your career, learning from the best in the business. The Internship program will prepare you for a career in a large-scale and fast-paced environment.

Every selected Intern gains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.

You’ll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries.