Operations & E-Commerce Assistant (008-00526)

​​Looking for Philippines-based candidates

Job Role: Operations & E-Commerce Assistant

Compensation range: $1,500 AUD - $2,000 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: A company operating in the fashion and lifestyle space focuses on creating thoughtfully designed products that balance style, comfort, and everyday wearability. The team works closely across creative and operational functions to deliver high-quality collections and a seamless customer experience.

Role Overview: We are seeking a versatile Operations & E-Commerce Assistant to support daily operations and contribute to the growth of our brand. This role combines virtual assistance, customer support, Shopify administration, bookkeeping support, and inventory & logistics coordination. The ideal candidate has experience in e-commerce, fashion, or consumer brands and thrives in a remote work environment.

Key Responsibilities: 

Administrative & Virtual Assistance

• Provide daily administrative support, including managing emails, documents, and task coordination.
• Assist with data entry, reporting, and general office organization.
• Support internal teams in keeping workflows smooth and efficient.

Customer Support

• Respond promptly to customer enquiries via email and social channels.
• Resolve order issues, shipping questions, and returns requiring additional attention.
• Maintain a high level of customer satisfaction and professional communication.

E-Commerce & Shopify Management

• Upload and manage products, pricing, images, and variants on Shopify.
• Maintain accurate inventory records and product collections.
• Assist in updating product information and ensuring a seamless shopping experience.

Bookkeeping Support

• Assist with reconciliations, invoicing, and other bookkeeping tasks using Xero or similar software.
• Support month-end financial reporting and liaise with accountants as needed.

Inventory & Logistics Coordination

• Track stock levels, forecast restocks, and plan inventory for multiple fulfilment locations.
• Coordinate with factories and logistics partners to ensure timely delivery.
• Monitor inventory movement and assist in supply planning to prevent stockouts.

Required Skills and Qualifications:

• Proven experience in e-commerce operations or a related field.
• Proficiency with Shopify or similar e-commerce platforms
• Familiarity with Xero or other bookkeeping software
• Strong organizational skills and attention to detail.
• Excellent communication skills for internal coordination and customer interactions.
• Ability to work independently in a remote environment.
  

Preferred / Nice to Have:

• Experience in fashion, swimwear, or consumer goods brands.
• Knowledge of inventory forecasting, supply chain, or logistics management.
• Basic understanding of online marketing or e-commerce analytics.

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)