Purpose of the Role:
To assist the Director of Operations Manager with the coordination of Logistics and Operations activities. This individual’s primary role will be to oversee day-to-day logistics related functions inclusive of shipment quotation, bookings/coordination, tracking, and issue resolution. In addition, this individual would assist the Operations team at large with various Project Management related tasks.
Key Responsibilities & Accountabilities:
Logistics
- Manage interactions with company personnel, Principle 360 Partners, transportation providers, warehouse providers and all other business stake holders in regard to Principle Logistics.
- Communicate daily with team members on any shipment related changes and/or possible delays that could affect project timelines.
- Provide sound guidance and troubleshooting to the Activations Team by managing trade-offs between customer expectations and cost effectiveness.
- Provide all freight quotations, consistent with objectives for freight pricing.
- Ensure all shipment requests are reviewed, booked, and tracked in the relevant Principle logistics tracking tool(s) to facilitate on time and on budget delivery.
- Troubleshoot all transportation related delays in real time to minimize negative effects to customer satisfaction and company profitability.
- Manage freight claims to ensure maximum possible financial recovery and establishes root cause preventive action plans to minimize repeat occurrences.
- Coordinator international shipments and associated compliance documentation.
- Evaluate third party logistics (3PL) providers’ service levels, customer support, and contract compliance.
Operations Team
- Chair meetings and track meeting input/output deliverables to completion.
- Extract data from relevant Principle systems, aggregate, track, and create reports as needed to support the Operations Team.
- Assist with Special Projects as required.
- Bachelor’s degree preferred; equivalent training and experience may be acceptable.
- Previous transportation and logistics experience preferred.
- Fully proficient in the use of Microsoft Office Suite, particularly MS Excel.
- Exceptional interpersonal and project management skills.
- Demonstrated customer service orientation.
- Ability to work independently.
- High level of attention to detail.
- Ability to work under pressure and challenging timelines.
- Exceptional math aptitude preferred.
All your information will be kept confidential according to EEO guidelines.
