Operations Coordinator

Macquarie Park , Australia
full-time

AI overview

Coordinate logistics to ensure timely delivery of products, while maintaining seamless communication with customers and various teams to enhance service quality.

About Us

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

Are you someone who loves keeping things running smoothly and takes pride in delivering an exceptional customer experience? Join our Operations team as our new Operations Coordinator and play a key role in ensuring our customers receive their multi-functional devices and printers on time, every time.

In this role, you’ll be the central point of coordination, working closely with logistics partners, account managers, supply chain and service teams to bring everything together seamlessly. If you enjoy variety, problem‑solving, and being the person everyone trusts to “make it happen,” this is the role for you.

Requirements

  • Plan, schedule, and coordinate deliveries so customers get what they need, when they need it.
  • Confirm product availability and work with inventory teams to keep stock accurate and up to date.
  • Keep customers and the sales team informed with timely updates - no surprises, just great service.
  • Provide exceptional customer support, resolving issues and ensuring a smooth delivery experience.
  • Maintain accurate information in SAP, including customer notes, delivery confirmations and feedback.
  • Collaborate with national warehouses, state workshops, logistics and service teams to streamline processes.
  • Contribute ideas and participate in improvement initiatives to make our delivery operations even better.

Who are we looking for?

  • A true team player who thrives in a collaborative environment.
  • Highly organised with the ability to juggle multiple priorities.
  • Clear, confident communicator with strong interpersonal skills.
  • Experience in logistics or delivery coordination is a bonus — but attitude and willingness to learn are just as important.
  • Comfortable using delivery tracking systems and related software.
  • Detail‑oriented, accurate and quality‑focused.
  • Adaptable and energised by a fast‑paced, dynamic environment.

 

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Benefits

What can KM offer you?
We’re proud to be Certified™ by Great Place To Work®, reflecting the commitment we make to building a positive, inclusive and empowering culture. At Konica Minolta you will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Progressive policies such as... flexible workplace policies enable our people to balance work and life responsibilities.
  • Paid Parental Leave: Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Why Konica Minolta?In a time of ever increasing change, Konica Minolta is dedicated to creating new and shared value through our innovative technology and business solutions. This is underpinned by our commitment to contribute to local communities and a sustainable world.At Konica Minolta, we have the courage to do things differently. As a values based organisation we have cultivated a caring and accountable culture that supports individuals and teams to thrive. Progressive policies make it easy for people, at every stage of their career, to balance work and life commitments.We value the diversity of different backgrounds, thoughts, and approaches as we work to together to address the needs of customers and the challenges of society. Konica Minolta promotes an inclusive environment and is actively seeking to fulfil targets of our Gender Equality Strategy to create greater balance in our workplace. Life at Konica Minolta?Konica Minolta offers a diversity of roles and experiences; whether you are a service technician, or in sales, marketing, customer service or leadership, you will participate in a high-performing environment driven to deliver the best results for our customers.We pride ourselves on building a corporate ecosystem where personal development flourishes, teams are truly collaborative, culture is inclusive, success is celebrated, innovation is encouraged and compassion is the norm rather than the exception.We offer: Industry-leading workplace flexibility arrangements; Bespoke leadership development and mentoring; Opportunities to network at industry events with peers and thought leaders; and Access to pre-tax workplace giving, volunteer leave and company sponsored community events. Our culture and life at Konica Minolta is yours to shape.

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