Operations Coordinator - (011 - 0568)

Job Role: Operations Coordinator

Compensation range: $2,000 AUD - $2,500 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: A Sydney-based design and furniture studio established in 2018, specialising in sustainable, high-quality minimalist homewares. The brand creates timeless pieces for everyday living, combining modern simplicity with functional, thoughtfully handcrafted details to shape calm and considered interiors.

Role Overview: We are looking for a highly organised, detail-driven Operations Officer to support the smooth and efficient processing of inventory from supplier to warehouse to customer. The successful applicant will ensure all operational processes are cost-effective, run efficiently, and in alignment with our brand’s quality standards.

The ideal candidate has strong experience in supply chain coordination, inventory management, logistics, and operational problem-solving—preferably within a retail, furniture, or homewares environment.

Key Responsibilities: 

Supply Chain & Logistics

• Coordinate and track shipments from local and international manufacturers.
• Inform key stakeholders on delays and revised arrival dates.
• Manage freight forwarders, customs clearance, and delivery schedules.
• Ensure compliance with import regulations, and quality standards.
• Monitor lead times and proactively resolve delays or supply chain disruptions.

Inventory & Warehouse Management

• Oversee stock levels across warehouse(s), showroom and other channels.
• Maintain accurate inventory records and conduct regular stock audits.
• Work with warehouse teams to optimise storage, handling, and dispatch processes.

Customer Fulfillment & Service Support

• Oversee the order-to-delivery process for both retail and wholesale customers.
• Schedule and book in carriers and delivery partners.
• Coordinate with customer service teams on escalations, delivery issues, or product damage claims.
• Ensure timely communication and resolution of operational problems.
• Collaborate with cross-functional teams (sales, marketing, customer care) to improve end-to-end customer experience.

Data, Reporting & Compliance

• Distribute daily stockfeed reports for stockists.
• Update company planning and merchandising documents: Buy Plan, Landing Doc, Masterdata.
• Monitor operational lead times, stock accuracy, fulfillment rates, returns.

Requirements

• Experience in furniture, retail, or consumer goods industries is highly desirable.
• 2-3 years of experience in operations or supply chain management.
• Strong Excel/Google Sheets skills; comfort with reporting and data analysis.
• Strong organisational and analytical skills.
• Excellent communication and vendor-management abilities.
• Ability to multitask and remain calm under pressure.
• Proficiency in inventory management systems (Shopify Plus).
• Problem-solver with a continuous-improvement mindset.

Benefits

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)